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A brand new collection of best practices for planning, organizing, and managing high-value supply chains… 9 authoritative books, now in a convenient e-format, at a great price!
9 authoritative Books help you systematically plan, manage, and optimize any supply chain, in any environment or industry
Master all the knowledge and best practices you need to design, implement, and manage world-class supply chains! This unique 9 eBook package will be an indispensable resource for supply chain professionals and students in any organization or environment. It contains 8 complete books commissioned by Council of Supply Chain Management Professionals (CSCMP), the preeminent worldwide professional association dedicated to advancing and disseminating SCM research and knowledge. CSCMP's The Definitive Guide to Supply Chain Best Practices brings together state-of-the-art case studies to help you identify challenges, evaluate solutions, plan implementation, and prepare for the future. These realistic, fact-based cases reflect the full complexity of modern supply chain management. You're challenged to evaluate each scenario, identify the best available responses, and successfully integrate functional activities ranging from forecasting through post-sales service. CSCMP's Definitive Guide to Integrated Supply Chain Management is your definitive reference to managing supply chains that improve customer service, reduce costs, and enhance business performance. Clearly and concisely, it introduces modern best practices for organizations of all sizes, types, and industries. Next, this eBook package contains six books fully addressing core areas of CSCMP Level One SCPro™ certification: manufacturing/service operations; warehousing; supply management/procurement; transportation; order fulfillment/customer service, and inventory management. All six offer focused coverage of essential technical and behavioral skills, addressing principles, elements, strategies, tactics, processes, business interactions/linkages, technologies, planning, management, measurement, global operations, and more. The Definitive Guide to Manufacturing and Service Operations introduces complete best practices for planning, organizing, and managing the production of products and services. Itintroduces key terminology, roles, and goals; techniques for planning and scheduling facilities, material, and labor; continuous process and quality improvement methods; sustainability; MRP II, DRP, and other technologies; and more. Next, The Definitive Guide to Warehousing helps you optimize all facets of warehousing, step by step. It explains each warehousing option, storage and handling operations, strategic planning, and the effects of warehousing decisions on total logistics costs and customer service. It covers product and materials handling, labor management, warehouse support, extended value chain processes, facility ownership, planning, strategy decisions, warehouse management systems, Auto-ID, AGVs, and more. The Definitive Guide to Supply Management and Procurementhelps you drive sustainable competitive advantage via better supplier management and procurement. It covers transactional and long-term activities; category analysis, supplier selection, contract negotiation, relationship management, performance evaluation/management; sustainability; spend analysis, competitive bidding, eProcurement, eSourcing, auctions/reverse auctions, contract compliance, global sourcing, and more. The Definitive Guide to Transportation is today's most authoritative guide to world-class supply chain transportation. Its coverage includes: transportation modes, execution, and control; outsourcing, modal and carrier selection, and 3PLs; TMS technologies; ocean shipping, international air, customs, and regulation; and more. The Definitive Guide to Order Fulfillment and Customer Service covers all facets of building and operating world-class supply chain order fulfillment and customer service processes, from initial customer inquiry through post sales service and support. It introduces crucial concepts ranging from order cycles to available-to-promise, supply chain RFID to global order capture networks, guiding you in optimizing every customer contact you make. CSCMP's The Definitive Guide to Inventory Management addresses all the technical and behavioral skills needed for success in any inventory management role. It illuminates planning, organizing, controlling, directing, motivating and coordinating every activity required to efficiently control product flow. You'll find best-practice coverage for making long-term strategic decisions; mid-term tactical decisions; and short-term operational decisions. Topics discussed range from VMI and inventory reduction to new challenges in global inventory management. Finally, in Demand and Supply Integration: The Key to World-Class Demand Forecasting, Mark A. Moon helps you effectively integrate demand forecasting within a comprehensive, world-class Demand and Supply Integration (DSI) process. Moon shows how to approach demand forecasting as a management process; choose and apply the best qualitative and quantitative techniques; and create demand forecasts that are far more accurate and useful. If you're tasked with driving more value from your supply chain, this collection offers you extraordinary resources -- and unsurpassed opportunities.
From world-renowned supply chain experts Robert Frankel, Brian J. Gibson, Joe B. Hanna, C. Clifford Defee, Haozhe Chen, Nada Sanders, Scott B. Keller, Brian C. Keller, Wendy L. Tate, Thomas J. Goldsby, Deepak Iyengar, Shashank Rao, Stanley E. Fawcett, Amydee M. Fawcett, Matthew A. Waller, Terry L. Esper and Mark A. Moon
Demand and Supply Integration: The Key to World-Class Demand Forecasting
Preface xxi
Chapter 1 Demand/Supply Integration 1
Chapter 2 Demand Forecasting as a Management Process 31
Chapter 3 Quantitative Forecasting Techniques 59
Chapter 4 Qualitative Forecasting Techniques 93
Chapter 5 Incorporating Market Intelligence into the Forecast 119
Chapter 6 Performance Measurement 139
Chapter 7 World-Class Demand Forecasting 171
Chapter 8 Bringing It Back to Demand/Supply Integration: Managing the Demand Review 219
Index 237
The Definitive Guide to Manufacturing and Service Operations: Master the Strategies and Tactics for Planning, Organizing, and Managing How Products and Services Are Produced
Preface xiv
Chapter 1: Operations Management Defined 1
Chapter 2: Key Elements and Processes 29
Chapter 3: Understanding Operations Strategies 57
Chapter 4: Role of Technology in Managing Operations 83
Chapter 5: Understanding the Role of Global Operations in the Modern Marketplace 109
Chapter 6: Metrics and Frameworks for Assessing Performance 135
Index 161
The Definitive Guide to Supply Chain Best Practices: Comprehensive Lessons and Cases in Effective SCM
Introduction 1
Part 1: Demand Management in the Supply Chain 3
CASE 1: Dockomo Heavy Machinery Equipment, Ltd.: Spare Parts Supply Chain Management (SCM) 5
CASE 2: Silo Manufacturing Corporation (SMC)--Parts A and B: Managing with Economic Order Quantity 27
CASE 3: Megamart Seasonal Demand Planning 33
CASE 4: Supply Uncertainty, Demand Planning, and Logistics Management at Goodwill Industries of Oklahoma 43
Part 2: Supply Chain Network Design and Analysis 57
CASE 5: Bertelsmann China--Parts A and B: Supply Chains for Books 59
CASE 6: Carnival Corporation Food Supply Chain 81
CASE 7: DSM Manufacturing:When Network Analysis Meets Business Reality 95
CASE 8: Kiwi Medical Devices, Ltd.: Is “Right Shoring” the Right Response? 109
Part 3: Risk and Uncertainty in the Supply Chain 123
CASE 9: Innovative Distribution Company: A Total Cost Approach to Understanding Supply Chain Risk 125
CASE 10: Humanitarian Logistics: Getting Donated Foods from Switzerland to Zambia 133
Part 4: The Functions 147
CASE 11: Breaking Ground in Services Purchasing 149
CASE 12: Lean at Kramer Sports 165
CASE 13: UPS Logistics and to Move Toward 4PL--or Not? 173
Index 187
The Definitive Guide to Warehousing: Managing the Storage and Handling of Materials and Products in the Supply Chain
Chapter 1: Warehousing’s Role in the Supply Chain 1
Chapter 2: Distribution Center Concept 15
Chapter 3: General Warehousing and Distribution Center Strategies 21
Chapter 4: Design and Layout 45
Chapter 5: Personnel 57
Chapter 6: Warehouse Negotiations, Agreements, and Contracts 79
Chapter 7: Warehouse Management 87
Chapter 8: Warehouse Performance 99
Chapter 9: The Role of Industrial Product Packaging 111
Chapter 10: Warehousing and Transportation Interface 121
Chapter 11: The Importance of Managing Inventory 145
Chapter 12: Selecting Warehouse Locations 161
Chapter 13: Safety and Security 173
Chapter 14: Equipment and Information Technology 195
Chapter 15: Unique Functioning and Unique Materials Warehousing 221
Glossary of Key Terms and Definitions 231
Index 257
The Definitive Guide to Supply Management and Procurement: Principles and Strategies for Establishing Efficient, Effective, and Sustainable Supply Management Operations
Chapter 1: The Essential Concepts of Purchasing and Supply Management 1
Chapter 2: Key Elements and Processes in Managing Supply Operations and How They Interact 29
Chapter 3: Principles and Strategies for Establishing Efficient, Effective, and Sustainable Supply Management Operations 57
Chapter 4: The Critical Role of Technology in Managing Supply Operations and Product Flows 85
Chapter 5: Define the Requirements and Challenges of Sourcing on a Global Basis 103
Chapter 6: Assessing the Internal and External Performance of Supply Management Operations 125
Chapter 7: Conclusions and Trends in Supply Management 143
Index 151
The Definitive Guide to Transportation: Principles, Strategies, and Decisions for the Effective Flow of Goods and Services
SECTION 1 TRANSPORTATION: THE BASICS 1
Chapter 1 Transportation in Business and the Economy 3
Chapter 2 A Survey of Transportation Modes 15
Chapter 3 The Economics of Transportation 47
Chapter 4 The Transportation Services Market 63
SECTION 2 TRANSPORTATION FOR MANAGERS 77
Chapter 5 An Overview of Transportation Management 79
Chapter 6 Transportation Technologies 111
Chapter 7 Transportation’s Role in Logistics and Supply Chain Strategy 143
Chapter 8 Transportation and Global Supply Chains 157
Chapter 9 Transportation and Sustainability 189
SECTION 3 TRANSPORTATION IN 2013 AND BEYOND 205
Chapter 10 The Future of Transportation 207
Index 225
The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
Chapter 1 Meeting Customers’ Real Needs: The Nature of Service System Design 1
Chapter 2 Fulfilling Orders: The Nature of Modern Order Cycle Management 35
Chapter 3 Developing a Winning Customer Fulfillment Strategy 63
Chapter 4 Configuring the Network for Successful Fulfillment 95
Chapter 5 Implementing an Enabling Technology Strategy 131
Chapter 6 Assessing Performance for Success and Improvement 171
Index 207
The Definitive Guide to Integrated Supply Chain Management: Optimize the Interaction between Supply Chain Processes, Tools, and Technologies
Foreword xi
Chapter 1: Defining the Supply Chain 1
Chapter 2: Supply Chain Structure, Processes, and Trade-Offs 29
Chapter 3: Key Strategic Principles 71
Chapter 4: Supply Chain Information and Technology 111
Chapter 5: Managing the Global Chain 147
Chapter 6: World Class Supply Chain Performance 177
Chapter 7: The Supply Chain of the Future 205
Index 221
The Definitive Guide to Inventory Management: Principles and Strategies for the Efficient Flow of Inventory across the Supply Chain
Chapter 1: Introduction to Inventory 1
Chapter 2: Inventory Management Fundamentals 9
Chapter 3: Inventory Control 31
Chapter 4: The Link Between Inventory Management and Forecasting 69
Chapter 5: Discrete Event Simulation of Inventory Processes 111
Chapter 6: Additional Inventory Management Processes and Concepts 129
Chapter 7: Managing Supply Chain Inventory Flows 155
Chapter 8: Inventory Performance Measurement 175
Index 189