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Connected Leadership has been officially shortlisted in the 'Management Futures' category for the 2017 Management Book of the Year prize which has just been announced by the Chartered Management Institute (CMI) and the British Library.
Connected Leadership provides a clear, practical guide for leaders of organisations who wish to create a more connected, agile and customer-oriented organisation in a digitally connected, customer-driven 21st century business environment.
It lays out the key factors of the connected organisation and the leadership behaviours that will allow these factors to become embedded and sustainable. It provides a range of case examples to demonstrate what this looks like in practice, complemented by a series of tools and techniques that leaders can use to diagnose their organisation’s current position and plot a successful course to achieve these more connected ways of working.
It is, at heart, a real-world guide to changing your leadership style and approach to align an organisation’s culture and values with those needed in a world where the prevailing models of command and control are so obviously failing.
Connected Leadership will show you how to:
· Create a more agile organisation & respond swiftly to changing markets & customer needs
· Cope with increasing market complexity & uncertainty
· Build trust, reputation & become a more authentic leader
· Develop a ‘connected leadership’ approach
About the Author
1 – Introduction
2 - Why you need to know about connected leadership
Old models are breaking down
A new style of leadership
Understanding connected leadership
What connected leadership looks like
What it doesn’t look like
Key benefits of connected leadership
Case study – Connected Leadership at Mandarin Oriental
3 - The end of business as usual?
The rise of the ‘new’ consumer
The emergence of the open and networked society
The arrival of the ‘Millennials’
4 - The Connected leadership challenge
What makes a good CEO?
Leaders face a complex set of challenges
What does the connected organisation look like?
What does the connected leader look like?
Case study – Leading from the front
5 - Purpose and direction
A time for renewal
Why direction and purpose?
Developing a clear sense of purpose
Simon Sinek’s Golden Circle
Establishing the right direction
The leader’s role
Other tips from the Pixar Media 22 Rules
Case study – Connected Leadership at Standard Chartered
6 - Values in action
Redefining and aligning the core values
What’s important around here?
Emotional Capital capabilities
Creating a values-led culture
Case Study – Values and authenticity at Marks & Spencer
7 - Connected relationships
Developing open and transparent relationships
Balanced processing of information
Strengthening key relationships – questions to ask
8 - Devolving decision-making
Rethinking the balance of power
Why decision-making needs to be devolved
Your role as leader
Case study – Devolved decision making in action at Zara
9 - Encouraging collaborative achievement
Breaking down barriers
Why collaboration counts
Understanding the different stages of team formation
The human desire for community
Collaborating in consumer goods
Finding the cause of conflict
Your role as leader
The persuasive power of collaboration
Strategic listening from a CEO
Case study – Connected Leadership at Telstra
10 - Creating an agile organisation
Dealing with turbulence
Innovation: unleashing the entrepreneurial spirit
Develop a learning organisation
Disruption builds adaptive leaders
Case study – Agility and customer focus at Three
11 - Taking people with you
Building a connected company through strategic engagement
Engaging all the managers
Engaging everyone to create the connected company
Communicating connectivity effectively
Case study – Engaging people at Shop Direct
Connected Company survey
12 - Next Steps