Chapter 3: Intro and Overview: Service Deisgn: Introduction and Overview, Downloadable Video
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- Copyright 2011
- Edition: 1st
- ISBN-10: 0-13-265328-1
- ISBN-13: 978-0-13-265328-2
This lesson gives an overview of Service Design including the five aspects of Service Design, the Service Design Package, and the Service Design Manager.
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