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CCNA Collaboration LiveLessons: Cisco Exams 210-060 CICD and 210-065 CIVND

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CCNA Collaboration LiveLessons: Cisco Exams 210-060 CICD and 210-065 CIVND

Online Video


  • Copyright 2016
  • Edition: 1st
  • Online Video
  • ISBN-10: 0-13-454181-2
  • ISBN-13: 978-0-13-454181-5

7+ Hours of Video Instruction

CCNA Collaboration LiveLessons provides you with a detailed review of the key topics on both the CICD 210-060 and CIVND 210-065 exams.

CCNA Collaboration LiveLessons is a video training package that helps you prepare for the rigorous CCNA Collaboration exams. The 7+ hours of video instruction walk you through the major topics on both the CICD and CIVND exams. Expert voice instructor and best-selling author Kevin Wallace provides you with more than 7 hours of video that covers the history of communications networks, call agents, unified communications feature servers, monitoring and troubleshooting UC networks, video networks, and Cisco Telepresence.

Skill Level
* Beginner

What You Will Learn
* Cisco Unified Communications Manager and Cisco Unified Communications Manager Express call agents
* Cisco Unity Connection and Cisco IM & Presence unified communication feature servers
* Monitoring and troubleshooting unified communications networks
* Video networks
* Cisco Telepresence

Who Should Take This Course
Anyone preparing for the CCNA Collaboration certification or wanting a better understanding of Cisco Unified Communications technologies.

Course Requirements
Basic understanding of routing and switching concepts

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About LiveLessons Video Training
LiveLessons Video Training series publishes hundreds of hands-on, expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. This professional and personal technology video series features world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, IBM Press, Pearson IT Certification, Prentice Hall, Sams, and Que. Topics include: IT Certification, Programming, Web Development, Mobile Development, Home and Office Technologies, Business and Management, and more. View Pearson IT Certification Videos at http://www.pearsonitcertification.com/livelessons.

Sample Content

Table of Contents

Exam 210-060

History of Communications Networks
Module 1: Traditional Telephone Networks
Module 2: Unified Communications Networks
Call Agents
Module 3: Introduction to Cisco Unified Communications Manager Express (CUCME)
Module 4: CUCME Users and IP Phones
Module 5: CUCME Features
Module 6: Introduction to Cisco Unified Communications Manager (CUCM)
Module 7: CUCM Users and IP Phones
Module 8: CUCM Features
Unified Communications Feature Servers
Module 9: Introduction to Cisco Unity Connection (CUC)
Module 10: Introduction to Cisco IM & Presence Server
Monitoring and Troubleshooting Unified Communications Networks
Module 11: Introduction to Quality of Service (QoS)
Module 12: Monitoring System Usage
Module 13: Troubleshooting CUCME
Module 14: Troubleshooting CUCM
Module 15: Troubleshooting CUC and Cisco IM and Presence Server

Exam 210-065

Introducing Video Networks
Module 16: Overview of Video Networks
Module 17: Cisco Video Endpoints
Module 18: Adding Video Endpoints
Cisco TelePresence
Module 19: Introducing Cisco TelePresence Endpoints
Module 20: Configuring TelePresence Endpoints
Module 21: Troubleshooting Telepresence Endpoints
Module 22: Understanding Video Conferences
Module 23: Introducing Cisco TelePresence Management Suite (TMS)


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