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Implementing ITIL Configuration Management - Part 2: Implementation (audio)

Robin Yearsley discusses the implementation process with Larry Klosterboer, author of "Implementing ITIL Configuration Management.” Learn how to populate the CMDB, choose a pilot, and communication & enterprise roll-out. Part 2 of 2.

Topics: Business & Management, Home & Office Computing

From the show OnBizTech (Audio + Video)
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OnBizTech (Audio + Video)