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Conversations & tips from leading experts on topics that combine business and technology, including Business Management, Information Management, Home & Office Computing, Process Improvement, Web Marketing, and more.

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Topics: Business & Management, Home & Office Computing

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Search Engine Marketing: How to Get Your Web Site Indexed

By Mike Moran

This video provides step-by-step training on how to get your Website indexed by search engines - from Search Engine Marketing, Inc. LiveLessons Video Training: Driving Search Traffic to Your Company's Web Site.

5:31May 30, 2012Video MP4

Search Engine Marketing: Identify Your Web Site's Goals

By Mike Moran

Learn about the importance of identifying your Website’s basic purpose and how to tailor your search marketing program to fulfill it - from Search Engine Marketing, Inc. LiveLessons Video Training: Driving Search Traffic to Your Company's Web Site.

5:33May 30, 2012Video MP4

Search Engine Marketing: Understanding New Media and Social Media

By Mike Moran

Learn about how new media and social medial play a key role in your search engine marketing strategy -from Search Engine Marketing, Inc. LiveLessons Video Training: Driving Search Traffic to Your Company's Web Site.

5:54May 30, 2012Video MP4

Facebook Marketing Campaigns: Using Facebook Credits

By Brian Carter

Learn everything you need to know about Facebook Credits, Facebook's virtual currency, from Introduction to Facebook Marketing Campaigns Video Training, by Brian Carter.

5:16May 29, 2012Video MP4

Advanced Facebook Marketing & Advertising: Using Google Analytics to Measure Website Results & ROI

By Brian Carter

This video teaches you how to use two analytics tools to help you see what's going on with your potential buyers. Google analytics also provides other insights that will give you ideas on how to improve your Facebook results.

4:28May 23, 2012Video MP4

How to Upload and Share Videos on Facebook

By Michael Miller

Learn how to upload and share videos with friends on Facebook. Facebook Essentials is your quick and easy – and visual – way to learn more about using Facebook.

4:14Apr 20, 2012Video MP4

Setting Up a Facebook Account

By Michael Miller

This video tutorial teaches you how to sign up for a Facebook account. When you want a quick and easy – and visual – way to learn more about Facebook, turn to Facebook Essentials.

4:52Apr 20, 2012Video MP4

Setting Up Your iPad 2

By Jason Rich

Learn how to set-up your iPad 2, and how to hold and interact with the iPad 2 using on-screen finger movements and the tablet’s virtual keyboard. Also learn which model iPad 2 best suits you, from iPad 2 Essentials Video Training.

7:32Apr 20, 2012Video MP4

Updating WordPress, Themes, and Plugins

By Tris Hussey

Learn how to keep your WordPress plugins and themes updated with automatic and manual updates. For more tips, tricks, and inside knowledge to help you get the most out wordpress blogging and website platform, check out WordPress Essentials.

2:59Apr 20, 2012Video MP4

Using the WordPress Image Editor

By Tris Hussey

Learn how to use the WordPress Image Editor. WordPress Essentials provides all the tips, tricks, and inside knowledge to help you get the most out of the world's most popular blogging and website platform.

5:01Apr 20, 2012Video MP4

Search Engine Marketing, Inc.: Driving Search Traffic to Your Company's Web Site, 2nd Edition

By Bill Hunt

Bill Hunt provides an overview of, Search Engine Marketing, Inc.: Driving Search Traffic to Your Company's Web Site, 2nd Edition – Your step-by-step guide to search marketing success...updated with new techniques, tools, best practices, and bonus DVD.

4:50Mar 30, 2012Video MP4

Search Engine Marketing, Inc.: Using Missed Opportunity Models For Search Marketing

By Bill Hunt

Bill Hunt presents a tip on using missed opportunity models to convince management or your boss that search marketing is important, from his book, Search Engine Marketing, Inc.: Driving Search Traffic to Your Company's Web Site, 2nd Edition.

3:23Mar 30, 2012Video MP4

Social Media Tips and Tricks for Small Businesses: Expert In Your Pocket

By Sarah-Jayne Gratton

This podcasts features a round-up of experts providing answers to key social media questions from contributors to the book, Zero to 100,000: Social Media Tips and Tricks for Small Businesses.

4:13Mar 30, 2012Video MP4

Blogging Tips: Social Media Tips and Tricks for Small Businesses

By Sarah-Jayne Gratton

Sarah-Jayne Gratton presents blogging tips from her book, Zero to 100,000: Social Media Tips and Tricks for Small Businesses.

3:46Feb 23, 2012Video MP4

Brand Makeovers: Social Media Tips and Tricks for Small Businesses

By Sarah-Jayne Gratton

Sarah-Jayne Gratton discusses the components of a Brand Makeover, from her latest book, Zero to 100,000: Social Media Tips and Tricks for Small Businesses.

2:32Feb 23, 2012Video MP4

Cross Platform Promotions: Social Media Tips and Tricks for Small Businesses

By Sarah-Jayne Gratton

Sarah-Jayne Gratton provides insights on Cross Platform Promotions (CPP), from her book, Zero to 100,000: Social Media Tips and Tricks for Small Businesses.

2:54Feb 23, 2012Video MP4

Twitter: Social Media Tips and Tricks for Small Businesses

By Sarah-Jayne Gratton

Sarah-Jayne Gratton presents tips on maximizing your success with Twitter, her latest book, Zero to 100,000: Social Media Tips and Tricks for Small Businesses.

3:56Feb 23, 2012Video MP4

Outsmarting Social Media

By Evan Bailyn

Evan Bailyn discusses winning social media strategies and key concepts described his book, Outsmarting Social Media: Profiting in the Age of Friendship Marketing.

6:16Feb 10, 2012Video MP4

Social Search: Outsmarting Social Media

By Evan Bailyn

Evan Bailyn provides tips and strategies on the concept of Social Search, from his latest book, Outsmarting Social Media. Learn how to capitalize on the human input qualities of search.

2:41Feb 10, 2012Video MP4

Outsmarting Google; The Nuclear Football

By Evan Bailyn

Evan Bailyn provides SEO tips on using content to increase your Google rank from Outsmarting Google: SEO Secrets To Winning New Business.

3:00Feb 5, 2012Video MP4

Outsmarting Google: SEO Secrets to Winning New Business

By Evan Bailyn

Evan Bailyn provides a detailed overview of key concepts from his book, Outsmarting Google: SEO Secrets To Winning New Business.

5:50Feb 3, 2012Video MP4

Being Intelligent About IT Services And Practices

By Sharon Taylor

Sharon Taylor highlights the importance of IT services and practices, and shares insights on cultivating an intelligent approach to them, from her latest book, Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management.

3:11Oct 1, 2011Video MP4

Crafting The Best Offer To Motivate Prospects: Maximizing Lead Generation Tips

By Ruth P. Stevens

Learn how to motive prospects by creating the best information based offers from Ruth Stevens, author of, Maximizing Lead Generation: The Complete Guide for B2B Marketers.

3:51Oct 1, 2011Video MP4

Get Bold: Using Social Media to Create a New Type of Social Business

By Sandy Carter

IBM Social Business Evangelist and author Sandy Carter discusses key topics from her latest book, Get Bold: Using Social Media to Create a New Type of Social Business.

5:11Oct 1, 2011Video MP4

Google+ For Business

By Chris Brogan

Chris Brogan provides an overview of his latest book, Google+ for Business: How Google's Social Network Changes Everything.

5:06Oct 1, 2011Video MP4

Google+ for Business: Tips for Building Your Profile

By Chris Brogan

Chris Brogan provides three valuable tips on building your profile in Google+, from his latest book, Google+ for Business: How Google's Social Network Changes Everything.

2:19Oct 1, 2011Video MP4

How To Calculate the Right Number of Leads: Maximizing Lead Generation Tips

By Ruth P. Stevens

Learn how to calculate the right number of leads for your lead generation program from Ruth Stevens, author of, Maximizing Lead Generation: The Complete Guide for B2B Marketers.

4:46Oct 1, 2011Video MP4

Human Element: Being Open

By Maddie Grant

In humanizing your organization, there are four key elements that should be present. Maddie Grant presents a tip on being open from her latest book, Humanize!: How People-Centric Organizations Succeed in a Social World.

2:34Oct 1, 2011Video MP4

Human Element: Courageous

By Maddie Grant

In humanizing your organization, there are four key elements that should be present. Maddie Grant presents a tip on one of the elements, 'courageous,' from her latest book, Humanize!: How People-Centric Organizations Succeed in a Social World.

1:43Oct 1, 2011Video MP4

Human Element: Generative

By Maddie Grant

In humanizing your organization, there are four key elements that should be present. Maddie Grant presents a tip on being generative from her latest book, Humanize!: How People-Centric Organizations Succeed in a Social World.

2:05Oct 1, 2011Video MP4

Human Element: Trustworthy

By Maddie Grant

In humanizing your organization, there are four key elements that should be present. Maddie Grant presents a tip on being trustworthy from her latest book, Humanize!: How People-Centric Organizations Succeed in a Social World.

1:43Oct 1, 2011Video MP4

Humanize!: How People-Centric Organizations Succeed in a Social World

By Maddie Grant

Maddie Grant provides key points from her latest book, Humanize!: How People-Centric Organizations Succeed in a Social World.

3:16Oct 1, 2011Video MP4

IT Service Management Tips: The Partner Compass

By Sharon Taylor

Sharon Taylor provides an overview of the 'partner compass' customer service approach and philosophy, from her latest book, Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management.

5:33Oct 1, 2011Video MP4

Maximizing Lead Generation: The Complete Guide for B2B Marketers

By Ruth P. Stevens

Ruth Stevens presents key topics from her book, Maximizing Lead Generation: The Complete Guide for B2B Marketers. Learn how to architect, execute, and measure lead generation programs.

3:36Oct 1, 2011Video MP4

Pay-Per-Click Search Advertising Tips

By Kevin Lee

The Truth About Pay-Per-Click Search Advertising author, Kevin Lee, presents valuable tips designed to maximize your pay-per-click advertising campaigns.

1:46Oct 1, 2011Video MP4

Search Engine Strategies (SES) 2011: Conference Takeaways

By Liana Evans

Liana Evans shares takeaways from the Search Engine Strategies (SES) Conference as well as insights from her book, Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media.

2:35Oct 1, 2011Video MP4

Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management

By Sharon Taylor

Sharon Taylor provides an overview of her latest book, Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management. Learn to get the right IT services, on the right terms, without hassles or overpaying.

6:21Oct 1, 2011Video MP4

Social Media: Forming A Digital Council

By Sandy Carter

Sandy Carter, discusses the importance of best practiced and how forming a 'digital council' is key to your business growth and brand, from her latest book, Get Bold: Using Social Media to Create a New Type of Social Business.

3:33Oct 1, 2011Video MP4

Social Media: Learning From Client Examples

By Sandy Carter

Sandy Carter gives a few key examples of how business, both small and large, grow their brands and create a social media presence from, her latest book, Get Bold: Using Social Media to Create a New Type of Social Business.

3:55Oct 1, 2011Video MP4

Social Media: Social Tippers

By Sandy Carter

Sandy Carter provides insight into the term 'social tipper' and discusses how important they are for your brand army, from her latest book, Get Bold: Using Social Media to Create a New Type of Social Business.

3:19Oct 1, 2011Video MP4

The Future of Search Advertising

By Kevin Lee

The Truth About Pay-Per-Click Search Advertising author, Kevin Lee, discusses the future of search advertising and takeaways form Search Engine Strategies (SES) San Francisco.

2:23Oct 1, 2011Video MP4

Two Concepts for Lead Generation: Maximizing Lead Generation Tips

By Ruth P. Stevens

Learn two valuable insights from seasoned lead generation expert, Ruth Stevens, author of Maximizing Lead Generation: The Complete Guide for B2B Marketers.

2:37Oct 1, 2011Video MP4

Understanding The IT Service Management Structure

By Sharon Taylor

Sharon Taylor provides tips on understanding the IT service management structure, from her latest book, Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management.

4:30Oct 1, 2011Video MP4

Why IT Service Management Is Not Just An IT Thing

By Sharon Taylor

Sharon Taylor provides tips on approaching IT service management from a business perspective, from her latest book, Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management.

3:33Oct 1, 2011Video MP4

Zero To 100,000: Social Media Tips And Tricks For Small Businesses

By Sarah-Jayne Gratton, Dean Anthony Gratton

Author, Sarah-Jayne Gratton, provides an overview of her latest book, Zero To 100,000: Social Media Tips And Tricks For Small Businesses.

2:08Sep 26, 2011Video MP4

Search Engine Marketing, Inc./LiveLessons

By Mike Moran

Search Engine Marketing Inc. co-author, Mike Moran, provides an overview of his new Search Engine Marketing Inc. video training title -- your step-by-step video guide to search marketing success.

8:09Sep 15, 2011Video MP4

Stick With What You Know

By Mike Moran

Author Mike Moran presents a tip on his most surprising insights from constant upgrades to other things staying the same, from his latest book and video series, Search Engine Marketing, Inc. and LiveLessons.

2:51Sep 15, 2011Video MP4

Branding Yourself Video Training - Why Should You Care About Branding Yourself

By Kyle Lacy, Erik Deckers

Erik Deckers and Kyle Lacy, authors of, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself, discuss why you should care about branding yourself - Lesson 1 from Branding Yourself Video Training.

15:03Sep 1, 2011Video MP4

Customer Service Is No Longer Optional

By Peter Shankman

Peter Shankman discusses the importance of good customer service, the subject of his latest book, Customer Service, New Rules for a Social Media World.

1:22Sep 1, 2011Video MP4

Customer Service: New Rules for a Social Media World

By Peter Shankman

Peter Shankman discusses key concepts from his book, Customer Service, New Rules for a Social Media World.

2:21Sep 1, 2011Video MP4

Don't Think Like Tom Sawyer

By Chris Grams

Chris Grams presents a tip on making communities more successful by working together with brands, from his latest book, The Ad-Free Brand: Secrets to Building Successful Brands in a Digital World.

2:53Sep 1, 2011Video MP4

Internet Marketing Start to Finish: Drive Measurable, Repeatable Online Sales with Search Marketing, Usability, CRM, and Analytics

By Catherine Margaret Juon

Internet Marketing Start to Finish author, Catherine Juon, discuses how businesses can use online strategies, including online advertising, search engine marketing, and social media, to drive sales.

5:08Sep 1, 2011Video MP4

Internet Marketing Tips: Gauging the Success of Online Marketing

By Catherine Margaret Juon

Internet Marketing Start to Finish author, Catherine Juon, provides an overview on sales and how a customer interacts with you online provides important data regarding web and offline sales.

2:23Sep 1, 2011Video MP4

Internet Marketing Tips: Investing In Online Marketing

By Catherine Margaret Juon

Internet Marketing Start to Finish author, Catherine Juon, discusses how internet marketing can help you target potential customers and drive sales, both online and offline.

2:42Sep 1, 2011Video MP4

Internet Marketing Tips: Measuring Online Marketing

By Catherine Margaret Juon

Internet Marketing Start to Finish author, Catherine Juon, teaches you how to set up a system for tracking customer interaction, from initial click all the way to sale.

3:38Sep 1, 2011Video MP4

iPhone & iPad Apps Marketing Tip: Your App Must Be Easy to Learn and Difficult to Master

By Jeffrey Hughes

Jeff Hughes discusses why apps must be easy to learn but difficult to master, from his latest book, iPhone and iPad Apps Marketing: Secrets to Selling Your iPhone and iPad Apps.

1:46Sep 1, 2011Video MP4

iPhone & iPad Apps Marketing Tip: Your App Must Be Smaller Than 20MB

By Jeffrey Hughes

Jeff Hughes discusses best practices on size requirements of your app, from his latest book, iPhone and iPad Apps Marketing: Secrets to Selling Your iPhone and iPad Apps.

1:46Sep 1, 2011Video MP4

iPhone & iPad Apps Marketing Tip: Your App Must Have Broad Demographic Appeal

By Jeffrey Hughes

Jeff Hughes discusses why your app must have broad demographic appeal, from his latest book, iPhone and iPad Apps Marketing: Secrets to Selling Your iPhone and iPad Apps.

1:27Sep 1, 2011Video MP4

iPhone and iPad Apps Marketing: Secrets to Selling Your iPhone and iPad Apps

By Jeffrey Hughes

Author Jeff Hughes provides an overview of his latest book, iPhone and iPad Apps Marketing: Secrets to Selling Your iPhone and iPad Apps.

3:21Sep 1, 2011Video MP4

No Bullshit Social Media Tip: Determining Your Social Media Goals

By Jason Falls

Jason Falls, author of, No Bullshit Social Media: The All-Business, No-Hype Guide to Social Media Marketing, presents a tip on how to determine your social media goals.

2:18Sep 1, 2011Video MP4

No Bullshit Social Media Tip: What Are Your Customers Saying About You?

By Erik Deckers

Erik Deckers provides a tip on what your customers are saying about you, from his latest book, No Bullshit Social Media: The All-Business, No-Hype Guide to Social Media Marketing.

3:18Sep 1, 2011Video MP4

No Bullshit Social Media: The All-Business, No-Hype Guide to Social Media Marketing

By Erik Deckers, Jason Falls

Erik Deckers and Jason Falls provide insights from their latest book, No Bullshit Social Media: The All-Business, No-Hype Guide to Social Media Marketing.

4:21Sep 1, 2011Video MP4

Social Media Is A Listening Platform First

By Peter Shankman

From his latest book, Customer Service, New Rules for a Social Media World, Peter Shankman explains why social media is first and foremost a listening platform.

1:09Sep 1, 2011Video MP4

The Ad-Free Brand: Secrets to Building Successful Brands in a Digital World

By Chris Grams

Chris Grams discusses key topics from his latest book, The Ad-Free Brand: Secrets to Building Successful Brands in a Digital World.

5:27Sep 1, 2011Video MP4

The Community is more than Customers

By Chris Grams

Chris Grams discusses why and how the community is more than just its customers, from his latest book, The Ad-Free Brand: Secrets to Building Successful Brands in a Digital World.

3:02Sep 1, 2011Video MP4

To Get the Brand Out, Bring the Community In

By Chris Grams

Author Chris Grams provides a tip on branding from his latest book, The Ad-Free Brand: Secrets to Building Successful Brands in a Digital World.

1:37Sep 1, 2011Video MP4

Making the World Work Better: Advice from IBM's First CEO

Steve Hamm, one of the authors of "Making the World Work Better," discusses Thomas Watson Sr's advice to his leadership team in the days following the 1929 US stock market crash.

:53Jun 13, 2011Video MP4

Making the World Work Better: IBM and the Story of THINK

Steve Hamm, one of the authors of "Making the World Work Better," describes the origin of IBM's motto: THINK.

1:03Jun 13, 2011Video MP4

Making the World Work Better: Inside the Mind of a Problem-Solver

Jeffrey M. O'Brien, one of the authors of "Making the World Work Better," describes the problem-solving skills of Norman Borlaug, a scientist whose cultivation of a stronger breed of wheat in the 1940s influenced the growth of many developing countries.

1:26Jun 13, 2011Video MP4

Making the World Work Better: Lessons from the Experts

Jeffrey M. O'Brien, one of the authors of "Making the World Work Better," discusses what he learned from some of the world's most renowned problem-solvers and system thinkers.

1:09Jun 13, 2011Video MP4

Making the World Work Better: Researching the Origins of the Modern Corporation

Steve Hamm, one of the authors of "Making the World Work Better," describes the experience of visiting the office of IBM's first CEO, Thomas Watson, Sr.

1:45Jun 13, 2011Video MP4

Making the World Work Better: The Behind-the-Scenes Story of Dynamic Random Access Memory

Kevin Maney, one of the authors of "Making the World Work Better," tells the story of Bob Dennard's epiphany about storing information by putting charge on a capacitor.

2:09Jun 13, 2011Video MP4

Making the World Work Better: The Behind-the-Scenes Story of Random Access Memory

Kevin Maney, one of the authors of "Making the World Work Better," shares the trial and error that went into the development of random access memory, a precursor to the modern disk drive.

2:41Jun 13, 2011Video MP4

Making the World Work Better: The Behind-the-Scenes Story of the UPC

Kevin Maney, one of the authors of "Making the World Work Better," tells the story of how the UPC (Universal Product Code), or barcode, originated and became a global standard.

2:21Jun 13, 2011Video MP4

Making the World Work Better: The Ideas that Shaped a Century of Progress

Jeffrey M. O'Brien describes the patterns of progress he explores in his essay "Making the World Work Better."

2:43Jun 13, 2011Video MP4

Making the World Work Better: The Ideas that Shaped the Reinvention of the Modern Corporation

Steve Hamm, one of the authors of Making the World Work Better, describes the ideas of his essay "Reinventing the Modern Corporation."

1:59Jun 13, 2011Video MP4

Making the World Work Better: The Ideas that Shaped the Science of Information

Kevin Maney, one of the authors of "Making the World Work Better," describes the ideas he explores in his essay "Pioneering the Science of Information."

:56Jun 13, 2011Video MP4

Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself

By Erik Deckers

Erik Deckers teaches you how to use social media to build a great personal brand–and a great career; the subject of his book entitled, Branding Yourself: How to use social media to invent or reinvent yourself.

8:06Apr 13, 2011Video MP4

How to Connect an iPad to a Wireless or Wi-Fi Network

By Bud E. Smith

What's the difference between a 3G connection, wireless, and MiFi? Learn about options for connecting your iPad to the internet, the benefits of using a WiFi connections, and how to connect to hotspots for a better experience.

3:10Apr 13, 2011Video MP4

How to Manage Videos and Photos on Your iPad

By Bud E. Smith

Learn tips on how to manage your video and photo collections on your iPad from the author of Sams Teach Yourself iPad in 10 Minutes, Bud E. Smith.

2:18:Apr 13, 2011Video MP4

How to Use the iPad Maps App

By Bud E. Smith

Learn how to use the iPad Maps app form the author of Sams Teach Yourself iPad in 10 Minutes, Bud E. Smith.

2:12Apr 13, 2011Video MP4

Teach Yourself iPad in 10 Minutes: Ipad Uses & Background

By Bud E. Smith

Learn everything you need to use your iPad to get online, get apps, use the Web, manage email, use maps, books, photos, music, video, and more from the author of Sams Teach Yourself iPad in 10 Minutes, Bud E. Smith.

6:26Apr 13, 2011Video MP4

Tips on Building Your Brand with Blog Posts

By Erik Deckers

Blog writing tips from the author of, Branding Yourself: Tips on How to Use Social Media to Invent or Reinvent Yourself, Erik Deckers.

2:23Apr 13, 2011Video MP4

Using Twellow to Build Twitter Connections

By Erik Deckers

Tips on using Twellow to find connections on Twitter from the author of, Branding Yourself: Tips on How to Use Social Media to Invent or Reinvent Yourself, Erik Deckers.

2:59Apr 13, 2011Video MP4

Teach Yourself the Twitter API in 24 Hours

By Christopher Peri

Learn how to use the Twitter API quickly with Sams Teach Yourself the Twitter API in 24 Hours. In this video author Christopher Peri discusses key concepts from the book.

7:15Apr 8, 2011Video MP4

Technical Tips For Enterprise Business Intelligence: Part 1 of 2

By Mike Biere

Top Business Intelligence expert and author Mike Biere provides a blueprint for creating winning BI strategies and infrastructure, and maximizing the value of information throughout the enterprise. Part 1 of 2 focuses on BI problems and trends.

6:41Feb 5, 2011Video MP4

Technical Tips For Enterprise Business Intelligence: Part 2 of 2

By Mike Biere

Top BI expert Mike Biere discusses real Business Intelligence solutions for the enterprise and delivers key concepts from his book, "The New Era of Enterprise Business Intelligence: Using Analytics to Achieve a Global Competitive Advantage".

7:58Feb 5, 2011Video MP4

The Critical New Role for Governance in An Era of Business Glitches

By Jeff Papows

Jeff Papows discusses key concepts from his book entitled Glitch: The Hidden Impact of Faulty Software with Dana Gardner, and Kerrie Holley. This podcast provided by BriefingsDirect.com.

33:38May 13, 2010Audio MP3

Different approaches to career development-Agile Career Development Pt 2

By Mary Ann Bopp

Mary Ann Bopp, co-author of "Agile Career Development: Lessons and Approaches from IBM" talks with Lisa Dragoni about the inspiration for the Agile Career Development book and some of the new approaches that IBM is using for employee career development.

8:53Dec 7, 2009Audio MP3

How career development helps organizations-Agile Career Development Pt 1

By Mary Ann Bopp

Mary Ann Bopp, co-author of "Agile Career Development: Lessons and Approaches from IBM" talks with Lisa Dragoni about the inspiration for the Agile Career Development book and discussions how employee career development can help organizations.

12:13Dec 7, 2009Audio MP3

Project Management for Mere Mortals : The Tools, Techniques, Teaming, and Politics of Project Management

By Claudia M. Baca

Top project management trainer Claudia Baca makes real-world project management simpler and easier than ever before in this LiveLesson sample of her hands-on video training.

13:32Dec 1, 2009Video MP4

Hacking a Great Career in Consulting - a conversation about not just surviving, but thriving, in your technology consulting career. (Audio)

By Aaron Erickson

In this second episode author of The Nomadic Developer, Aaron Erickson, and Ted Neward discuss how to prepare for a great career in technology consulting.

22:39Jun 25, 2009Audio MP3

Job Security in Technology Consulting. A conversation about careers in consulting during a downturn. (Audio)

By Aaron Erickson

Aaron Erickson, author of "The Nomadic Developer", and Ted Neward talk about job security in technology consulting as compared to IT, and how technology consultants can *create* their own job security.

20:07Jun 25, 2009Audio MP3

Implementing ITIL Change and Release Management, Part 2 (Operations and Benefits) (Audio)

By Larry Klosterboer

ITIL experts Larry Klosterboer and Robin Yearsley continue by covering the most common operational roadblocks to effective services. Ending with recapping some benefits of effective change and release management.

34:11Feb 26, 2009Audio MP3

Implementing ITIL Change and Release Management, Part 1 (Planning and Implementation) (Audio)

By Larry Klosterboer

ITIL experts Larry Klosterboer and Robin Yearsley discuss how to create and implement a solid plan for change and release management. They discuss requirements, setting a scope, building a project plan, and rolling out to an entire organization.

41:29Feb 25, 2009Audio MP3

A Conversation about “Intelligent Mentoring" (Audio)

By Audrey J. Murrell

Audrey Murrell discusses the purpose of her book, "Intelligent Mentoring". Her work on the impact of mentoring, what it means, how lessons learned from IBM can be applied to other companies in using effective mentoring solutions.

18:17Jan 26, 2009Audio MP3

The New Language of Marketing 2.0: How to Use ANGELS to Energize Your Market - Part 1 of 2 (audio)

By Sandy Carter

MarketingProfs President Roy Young interviews Sandy Carter , VP of SOA & WebSphere Strategy from IBM Corporation, about her new book "The New Language of Marketing 2.0: How to Use ANGELS to Energize Your Market."

35:07Oct 28, 2008Audio MP3

The New Language of Marketing 2.0: How to Use ANGELS to Energize Your Market - Part 2 of 2 (audio)

By Sandy Carter

MarketingProfs President Roy Young continues his interview with Sandy Carter, VP of SOA & WebSphere Strategy from IBM Corporation, about her new book "The New Language of Marketing 2.0: How to Use ANGELS to Energize Your Market."

14:57Oct 28, 2008Audio MP3

Search Engine Marketing, Inc.: Part 1 of 4 - The Basics of Search Marketing (audio)

By Heather Lloyd-Martin, Mike Moran

Heather Lloyd-Martin discusses the basics of Search Marketing with the authors of "Search Engine Marketing, Inc.: Driving Search Traffic to Your Company's Web Site," Mike Moran and Bill Hunt. Part 1 of 4.

20:49Sep 26, 2008Audio MP3

Search Engine Marketing, Inc.: Part 2 of 4 - Developments in Search Marketing (audio)

By Heather Lloyd-Martin, Mike Moran

Mike Moran, Bill Hunt & Heather Lloyd-Martin discuss recent developments in Search Marketing. Learn tips from the new second edition of "Search Engine Marketing, Inc." Topics include paid search, global search marketing, and organic search. Part 2 of 4.

31:57Sep 26, 2008Audio MP3

Search Engine Marketing, Inc.: Part 3 of 4 - Social Media Marketing (audio)

By Mike Moran

Mike Moran and Bill Hunt discuss Social Media Marketing with David Meerman Scott and Heather Lloyd-Martin. Learn tips from Moran & Hunt's book, "Search Engine Marketing, Inc.: Driving Search Traffic to Your Company's Web Site," 2nd edition.

27:06Sep 26, 2008Audio MP3

Search Engine Marketing, Inc.: Part 4 of 4 - Optimizing Search Facility (audio)

By Mike Moran, Heather Lloyd-Martin

Mike Moran, Bill Hunt & Heather Lloyd-Martin discuss how to optimize the search facility of your website. Gain valuable tips and best practices for getting the most out of Search Marketing. Part 4 of 4.

15:31Sep 26, 2008Audio MP3

Getting the Most From Your QuickBooks Data - Part 1 (audio)

By Laura Madeira

"QuickBooks 2008 Solutions Guide for Business Owners and Accountants" author Laura Madeira provides tips & tricks on using QuickBooks. Learn to troubleshoot a QuickBooks data file to can accurately report how your business is performing financially.

06:28Sep 1, 2008Audio MP3

Getting the Most From Your QuickBooks Data - Part 2 (audio)

By Laura Madeira

"QuickBooks 2008 Solutions Guide for Business Owners and Accountants" author Laura Madeira continues her discussion of key tips on using QuickBooks to accurately report how your business is performing financially.

8:31Sep 1, 2008Audio MP3

The Truth About Email Marketing - Part 1 (audio)

By Simms Jenkins, Mike Moran

BrightWave Marketing CEO Simms Jenkins discusses key concepts from his book, "The Truth About Email Marketing," with IBM Distinguished Engineer Mike Moran in this 3-part series. Learn best practices and bite-size, easy-to-use techniques that get results.

9:32Jul 30, 2008Audio MP3

The Truth About Email Marketing - Part 2 (audio)

By Simms Jenkins, Mike Moran

Simms Jenkins and Mike Moran discuss "The Truth About Email Marketing" in part two of this 3-part series. Learn about the opportunities and challenges of Email marketing and learn easy-to-use techniques that drive sales and build relationships.

14:13Jul 30, 2008Audio MP3

The Truth About Email Marketing - Part 3 (audio)

By Mike Moran, Simms Jenkins

Simms Jenkins and Mike Moran discuss examples of winning email strategies. Learn which companies are setting the benchmarks. Gain valuable insights and social media best practices from companies that have mastered winning email marketing techniques.

14:46Jul 30, 2008Audio MP3

The Truth About Identity Theft - Part 1 (audio)

By Jim Stickley

Bill Stanton & Jim Stickley discuss identity theft and the harrowing truths behind scam artists who prey on us at home, at work and in public in part 1 of this 3-part series.

0:12:55Jul 29, 2008Audio MP3

The Truth About Identity Theft - Part 2 (audio)

By Jim Stickley

Bill Stanton and Jim Stickley discuss identity theft in part 2 of this 3-part series. Learn about the truths behind scam artists who prey on us at home, at work and in public.

0:9:37Jul 29, 2008Audio MP3

The Truth About Identity Theft - Part 3 (audio)

By Jim Stickley

Bill Stanton and Jim Stickley discuss identity theft in the final episode in this 3-part series. Learn what you need to know to protect your identity, money, and credit.

0:14:05Jul 29, 2008Audio MP3

Windows Vista Help Desk: Fix Your PC in No Time (audio)

By Andy Walker

Windows Vista Helpdesk author Andy Walker discusses key concepts from his definitive troubleshooting book that will cure your Vista PC in no time flat.

11:43Jul 17, 2008Audio MP3

Googlepedia: The Ultimate Google Resource (audio)

By Michael Miller

Michael Miller, author of "Googlepedia: The Ultimate Google Resource," discusses all the hidden features that google offers most people don't know about. Learn advanced search techniques and how to master Google’s web and software tools.

17:16Jul 16, 2008Audio MP3

DB2 9.5 - Extreme Workload Management (audio)

By Dwaine R. Snow

Glen Sheffield and Dwaine Snow discuss DB2 9.5 Extreme Workload Management. This podcast highlights the new capabilities and customer benefits.

0:28:50Jul 11, 2008Audio MP3

Profiting from Social Networking: Part 1 of 2 (audio)

By Deirdre Breakenridge, Patrice-Anne Rutledge

Deirdre Breakenridge discusses social networking campaign strategy with Patrice-Anne Rutledge, author of "The Truth About Profiting From Social Networking.” Facebook, LinkedIn, YouTube, & beyond: “social network” your way to success!

10:48Jun 19, 2008Audio MP3

Profiting from Social Networking: Part 2 of 2 (audio)

By Deirdre Breakenridge, Patrice-Anne Rutledge

Deirdre Breakenridge discusses how to profit from future trends in social networking with Patrice-Anne Rutledge, author of "The Truth About Profiting From Social Networking." Facebook, LinkedIn, YouTube, & beyond: “social network” your way to success!

12:41Jun 19, 2008Audio MP3

Blown to Bits: Your Life, Liberty, and Happiness After the Digital Explosion - Part 1 (audio)

By Hal Abelson, Harry Lewis, Ken Ledeen

Hal Abelson, Ken Ledeen, Harry Lewis discuss how technology is shattering centuries-old assumptions about privacy, identity, free expression, and personal control as more and more details of our lives are captured as digital data.

0:11:17Jun 13, 2008Audio MP3

Blown to Bits: Your Life, Liberty, and Happiness After the Digital Explosion - Part 2 (audio)

By Hal Abelson, Harry Lewis, Ken Ledeen

The authors of Blown to Bits continue their discussion of the digital explosion and how the convenience of data has caused a loss of privacy.

0:8:55Jun 13, 2008Audio MP3

Blown to Bits: Your Life, Liberty, and Happiness After the Digital Explosion - Part 3 (audio)

By Ken Ledeen, Harry Lewis, Hal Abelson

The authors of "Blown to Bits" continue their discussion of the digital explosion and how the revolution in digital information transforms our lives. Learn about how the increase of data access simultaneously makes us better and worse informed.

0:14:06Jun 13, 2008Audio MP3

Introducing Outside-in Software Development - Part 1 (audio)

By Carl Kessler, John Sweitzer

In Part 1 of this two-part audio podcast series, IBM Distinguished Engineer John Sweitzer and IBM Vice President Carl Kessler introduce their recent book, "Outside-in Software Development," by describing the first two of five steps to outside-in thinking.

0:7:43Apr 29, 2008Audio MP3

Introducing Outside-in Software Development - Part 2 (audio)

By John Sweitzer, Carl Kessler

IBM Distinguished Engineer John Sweitzer and IBM VP Carl Kessler introduce their recent book, "Outside-in Software Development," by describing the remaining three steps to outside-in, and how to get started. Part 2 of 2.

0:7:02Apr 29, 2008Audio MP3

Understanding DB2: Learning Visually with Examples - Part 2 (audio)

By Raul F. Chong

Raul F. Chong continues his discussion with Rav Ahuja on the new edition of his book, "Understanding DB2". Learn about the updated content in this second edition including an enhanced chapter on SQL and new DB2 9.5 features.

0:9:37Apr 7, 2008Audio MP3

Implementing ITIL Configuration Management - Part 1: Planning (audio)

By Larry Klosterboer, Robin Yearsley

Robin Yearsley talks with Larry Klosterboer, author of "Implementing ITIL Configuration Management," about how to overcome challenges associated with planning and implementing ITIL Configuration Management. Part 1 of 2.

0:31:25Mar 15, 2008Audio MP3

Implementing ITIL Configuration Management - Part 2: Implementation (audio)

By Larry Klosterboer, Robin Yearsley

Robin Yearsley discusses the implementation process with Larry Klosterboer, author of "Implementing ITIL Configuration Management.” Learn how to populate the CMDB, choose a pilot, and communication & enterprise roll-out. Part 2 of 2.

0:31:30Mar 15, 2008Audio MP3

Can Two Rights Make a Wrong?: Insights from IBM's Tangible Culture Approach - Part 1 (audio)

By Sara J. Moulton Reger

Sara M. Reger, author of, "Can Two Rights Make a Wrong? Insights from IBM’s Tangible Culture Approach," discusses IBM's experiences handling culture challenges based on its 2002 $3.5 billion acquisition of PricewaterhouseCoopers Consulting.

0:09:46Mar 14, 2008Audio MP3

Can Two Rights Make a Wrong?: Insights from IBM's Tangible Culture Approach - Part 2 (audio)

By Sara J. Moulton Reger

In Part 2, Sara M. Reger, author of "Can Two Rights Make a Wrong?," shares some of IBM’s new approaches to the cultural challenges it faces. Learn how to transform business culture from a worrisome risk to a competitive advantage.

0:11:28Mar 14, 2008Audio MP3

DB2 9.5 Database Optimization Using Deep Compression (audio)

By Dwaine R. Snow, Danny Arnold

Learn how to supercharge your DB2 9.5 databases using deep compression with Dwaine Snow, co-author of "Understanding DB2: Learning Visually with Examples," 2nd Edition, and Danny Arnold.

0:15:19Mar 11, 2008Audio MP3

Reaching the Goal - Part 1 (audio)

By John Arthur Ricketts

John A. Ricketts discusses his book, “Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints.” Learn how to reach and surpass your goals in improving service delivery, processes, and profitability.

0:18:04Feb 28, 2008Audio MP3

Reaching the Goal - Part 2 (audio)

By John Arthur Ricketts

In Part 2 of "Reaching the Goal," Dr. John Arthur Ricketts contrasts the "Theory of Constraints" approach to services projects versus non services projects.

0:14:55Feb 28, 2008Audio MP3

DB2 Manage Thyself: The Self Tuning Memory Manager (audio)

By Paul C. Zikopoulos

Paul Zikopoulos discusses DB2 9 technology delivering key insights on its unique Self Tuning Memory Manager. If you're a DBA that has better things to do than monitor memory allocations throughout the day, across thousands of servers, STMM is for you.

0:26:05Feb 20, 2008Audio MP3

Understanding DB2: Learning Visually with Examples - Part 1 (audio)

By Raul F. Chong

Raul F. Chong, co-author of "Understanding DB2: Learning Visually with Examples," 2nd Edition, discusses key concepts from his book: The easy, visual way to master IBM DB2 for Linux, UNIX, and Windows -- fully updated for version 9.5.

0:6:54Feb 15, 2008Audio MP3

So You Want to Write a Book – Getting Published with IBM Press (audio)

By IBM Press

So You Want to Write a Book – Getting Published with IBM Press is a soup-to-nuts podcast for potential IBM Press book authors.  The IBM Press Program Managers, Tara Woodman and Ellice Uffer, take listeners on a guided tour of the program.

0:22:43Nov 10, 2007Audio MP3

Internet Marketing with Mike Moran and Lee Odden - Part 8 of 8 (audio)

By Lee Odden, Mike Moran

Marketing experts Mike Moran and Lee Odden discuss "Search Engine Marketing Inc." Part 8 of 8: Guiding principles for executing your paid search campaigns.

0:18:32Nov 8, 2007Audio MP3

Internet Marketing with Mike Moran and Lee Odden - Part 7 of 8 (audio)

By Lee Odden, Mike Moran

Marketing experts Mike Moran and Lee Odden discuss "Search Engine Marketing Inc." Part 7 of 8: Guiding principles for developing your paid search campaigns.

0:16:13Nov 7, 2007Audio MP3

Internet Marketing with Mike Moran and Lee Odden - Part 6 of 8 (audio)

By Lee Odden, Mike Moran

Marketing experts Mike Moran and Lee Odden discuss "Do It Wrong Quickly: How the Web Changes the Old Marketing Rules." Part 6 of 8: Overcoming personal and organizational barriers to change.

0:10:43Nov 1, 2007Audio MP3

Internet Marketing with Mike Moran and Lee Odden - Part 5 of 8 (audio)

By Mike Moran, Lee Odden

Marketing experts Mike Moran and Lee Odden discuss "Do It Wrong Quickly: How the Web Changes the Old Marketing Rules." Part 5 of 8: Achieving breakthrough results with internet marketing. Do It Wrong Quickly: Start fast, fix fast, and fix again.

0:10:10Oct 31, 2007Audio MP3

Internet Marketing with Mike Moran and Lee Odden - Part 4 of 8 (audio)

By Mike Moran, Lee Odden

Marketing experts Mike Moran and Lee Odden discuss "Do It Wrong Quickly: How the Web Changes the Old Marketing Rules." Part 4 of 8: The new customer relations -- how web experience dictates brand image.

0:9:09Oct 25, 2007Audio MP3

Internet Marketing with Mike Moran and Lee Odden - Part 3 of 8 (audio)

By Mike Moran, Lee Odden

Marketing experts Mike Moran and Lee Odden discuss "Do It Wrong Quickly: How the Web Changes the Old Marketing Rules." Part 3 of 8: The new direct marketing – improving response rates and using activity metrics.

0:7:56Oct 24, 2007Audio MP3

Internet Marketing with Mike Moran and Lee Odden - Part 2 of 8 (audio)

By Lee Odden, Mike Moran

Marketing experts Mike Moran and Lee Odden discuss "Do It Wrong Quickly: How the Web Changes the Old Marketing Rules." Part 2 of 8: Using the internet to reach your target audiences.

0:13:23Oct 18, 2007Audio MP3

Internet Marketing with Mike Moran and Lee Odden - Part 1 of 8 (audio)

By Mike Moran, Lee Odden

Marketing experts Mike Moran & Lee Odden discuss "Do It Wrong Quickly: How the Web Changes the Old Marketing Rules" & "Search Engine Marketing Inc." Part 1of 8: Reaching breakthrough results with internet marketing.

0:11:17Oct 17, 2007Audio MP3

Mining the Talk: Unlocking the Business Value in Unstructured Information - Part 1 (audio)

By Scott Spangler

Scott Spangler describes how to unlock the business value hidden in unstructured data (word processing docs, websites, emails, instant messages). Learn about breakthrough opportunities to become responsive, agile, & competitive. Part 1 of 2.

08:39Oct 10, 2007Audio MP3

Mining the Talk: Unlocking the Business Value in Unstructured Information - Part 2 (audio)

By Scott Spangler

Scott Spangler, author of, “Mining the Talk,” reviews the business drivers that have made unstructured data so important, and explains why conventional methods for working with it are inadequate. Part 2 of 2.

05:51Oct 10, 2007Audio MP3

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