eBook Deal of the Day

eBook Deal of the Day

Managing Expectations

  • By Naomi Karten
  • Published Jul 12, 2013 by Addison-Wesley Professional. Part of the Dorset House eBooks series.
  • Pages: 248
  • eBook (Watermarked)
Managing Expectations: Working with People Who Want More, Better, Faster, Sooner, NOW!

People have expectations. Your clients, for example. Sometimes their expectations of you seem unreasonable. But sometimes your expectations of them seem just as unreasonable (in their eyes).The problem is that these mismatched expectations can lead to misunderstandings, frayed nerves, and ruffled feathers

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