Susan Hanley, President of Susan Hanley LLC, is an expert in the design, development and implementation of successful portal solutions, with a focus on information architecture, user adoption, governance and business value metrics. She is an internationally recognized expert in knowledge management and writes a blog on SharePoint and Collaboration for Network World Magazine that can be found at http://www.networkworld.com/community/sharepoint. Prior to establishing her own consulting practice, Sue spent 18 years as a consultant at American Management Systems where she led AMS's knowledge management program. During this time, she was recognized by Consultants News as one of the key "knowledge leaders" at major consulting firms. Sue left AMS to lead the Portals, Collaboration, and Content Management consulting practice for Plural, which was acquired by Dell in 2003. In this role, she was responsible for a team that developed hundreds of solutions based on the Microsoft SharePoint platform and participated as a member of Microsoft's Partner Advisory Council for Portals and Collaboration. In 2005, she established Susan Hanley LLC (www.susanhanley.com), a consulting practice dedicated to helping clients achieve high impact business outcomes with portals and collaboration solutions. Her clients include some of the largest global deployments of SharePoint.
Sue has an MBA from the Smith School of Business at the University of Maryland at College Park and a BA in Psychology from the Johns Hopkins University.