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Irene Maltzan has been a technical consultant with Hewlett-Packard for the past 13 years. Before that, she spent four years as a systems administrator and class instructor for Hewlett-Packard. She has worked with hundreds of customers in the New York/New Jersey area, including pharmaceuticals, food and personal product manufacturers, and health care institutions. She holds a bachelor of science degree in management information systems from Ramapo College in Mahwah, New Jersey.