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Marc J. Wolenik, MCP, PMP and MBS CRM certified professional is the owner of Webfortis, a consulting company based in Northern California. Webfortis specializes in solutions around Dynamics CRM and is a Microsoft Gold Certified Partner. This relationship with Microsoft gives him advance information about the changes coming in the new version of the product, and his experience with customers gives him insight into what sort of questions and problems new users of Dynamics CRM customarily face.