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James W. Cortada has held a variety of sales, consulting, management, and executive positions at IBM over the past 27 years. He is the author of over two dozen books and over a 100 articles on the management and history of information technology, and is a leading authority on the contemporary role of information in American society. He has a BA, MA, and Ph.D. in modern history and lives in Madison, Wisconsin. He can be reached at jwcorta@us.ibm.com.