PRODUCT SUPPORT ANNOUNCEMENT
Some videos and Web Editions may be returning errors on launch. Learn more.
Brian R. Wright is a technical writer specializing in message-based computer operating systems and large financial transaction-processing applications. His clients include EDS, Exxon-Mobil, National Bank of Detroit, and MasterCard International. He is a member of the S.E. Michigan Society for Technical Communication and acquired his B.S.M.E. at Wayne State University.