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Kitty Niles is a freelance technical writer. She was previously a technical writer and online help designer and developer at Digital Equipment Corporation and Process Software Corporation. Her more than two decades of involvement with computer technology have included numerous Digital and Society of Technical Communications documentation awards. Her background includes paleobotany research, medical and environmental research, teaching, and technical illustrating. She is a member of the New York Academy of Sciences (NYAS), the HTML Writers Guild, the Society of Technical Communications, and assorted environmental and conservation groups.