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Alan Glowacki is a technical marketing engineer in the TelePresence Systems Business Unit (TSBU). Alan has been working on video communications since 1995 when he joined First Virtual Communications as employee number 20. After five years with First Virtual Communications, Alan joined Cisco, focusing on H.323 video conferencing. During his time with Cisco, he authored many technical papers including the first H.323 Videoconferencing Solution Reference Design Guide. After three and a half years with Cisco, he left to try another startup only to return to Cisco in 2006. Upon his return to Cisco, Alan returned his focus to video by joining the TSBU.