Eric Schaffer, Ph.d., is the founder and CEO of Human Factors International, Inc., the world's largest company specializing in usability engineering. For more than twenty-five years, Eric has helped Fortune 500 companies apply user-centered design in such industries as telecommunications, financial services, manufacturing, software development, and medical equipment. Previously, he worked on usability issues at AT&T and Bell Labs.
- Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice, 2nd Edition
- eBook (Watermarked) $31.99