Raymond Lacoste has dedicated his career to developing the skills of anyone interested in IT. Starting in "01", he mentored hundreds of IT professionals as they pursued their Cisco certification dreams. This role led to teaching Cisco courses full time. Raymond’s current responsibility is master instructor for Cisco Enterprise Routing and Switching, AWS and ITIL at StormWind Studios. Raymond treats all technologies as an escape room, so he works to uncover every mystery in the protocols he works with. Along this journey, Raymond has passed more than 110 exams and his office wall includes certificates from Microsoft, Cisco, ISC2, ITIL, AWS and CompTIA. If you were visualizing Raymond's office, you’d probably expect the usual network equipment, certifications, and awards. Those certainly take up space, but those aren't his pride and joy. Most impressive, at least to Raymond, is his gemstone and mineral collection which once he starts talking about, he just can't stop. Who doesn't get excited by a wondrous barite specimen in a pyrite matrix? Raymond presently resides in Eastern Canada with his wife and two children where they experience many adventures together.