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William Y. Fowlkes, winner of the prestigious Taguchi Award for his work at Eastman Kodak, is experienced both in using Taguchi methods as well as teaching them. He teaches a course on robust design at the Rochester Institute of Technology, has created a video tape and tele-course on the subject that is used at General Motors, and was instrumental in creating the training materials on robust design that continue to be used at Eastman Kodak.