Melissa Craft Meyer (CCNA, MCNE, MCSE, Network+, CNE-3, CNE-4, CNE-5, CCA) is a vice president of Dane Holdings, Inc., a small financial services corporation in Arizona. She has consulted on deployment solutions for enterprise applications, operating systems, and infrastructure for companies ranging from small to global Fortune 100 corporations.
Don Poulton (A+, Network+, Security+, MCSA, MCSE) has been involved in consulting with a variety of small training providers as a technical writer, during which time he wrote training and exam prep materials for Windows NT 4.0, Windows 2000, and Windows XP.
Ed Tittel, our Series Editor, is a two-time finalist for CertCities' "Favorite Study Guide Author" award. Ed is widely regarded as the preeminent authority on Microsoft certifications and has authored or co-authored more than 50 titles on various IT certifications.