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Dan Balter, Chief Technology Officer for Info Technology Partners, Inc., is an independent consultant and trainer for corporate and government clients. He has authored more than 250 computer training videos and has co-authored several books.
Philip Wiest is a nationally known professional technical trainer who has presented 2500 Cisco and Microsoft seminars and workshops since 1989 throughout the United States, Canada, the United Kingdom, and Australia. Ed Tittel, Series Editor of the Training Guides and the Exam Cram 2 Series, has contributed to more than 100 books on various aspects of computing, including more than 50 titles on various IT certifications.