Norbert Bieberstein is a solution architect for the IBM Enterprise Integration team and is responsible for the team's worldwide communication. In his dual role, he gained first-hand experiences from customer projects in various industries striving to migrate to SOA-based On Demand solutions. He currently is completing his MBA at Henley Management College in the United Kingdom. In his communication role, he is delivering insight and best practices to IBM and customers in various forms. Norbert co-authored the IBM Redbooks Introduction to Grid Computing with Globus (SG24-6895-01) and Enabling Applications for Grid Computing with Globus (SG24-6936-00), wrote the textbook CASE-Tools (ISBN: 3446175261), and published several magazine articles on various IT topics. Norbert also worked as a technology manager in the IBM software partner organization, where he led the IBM OMG delegation during UML definition. He also acted as a software engineering (CASE) consultant to the IBM software development labs. Norbert has more than 25 years of experience in information technology and computer sciences. Before joining IBM in 1989, he was an application developer for a regional CIM provider and worked as scientific programmer at Aachen University of Technology (RWTH), where he received his masters in mathematics and geography. He also holds teacher's degrees for higher education in Germany. He lives with his family near Düsseldorf, Germany.