Ken Cox is a technical writer and Web developer in Toronto. A Microsoft Most Valuable Professional (MVP), Ken is a frequent contributor to computer books and magazines dealing with Microsoft technologies. During six years with Nortel Networks, he was the senior technical designer on the documentation department's multimedia team. Ken's technical writing has won several awards from the Society for Technical Communication. Before turning his interests to computers and things high-tech, Ken had a successful career as a broadcast journalist in Toronto and Quebec City for Canada's top radio stations and news networks.