Anthony F. Tardugno started with Bluewater in November 2000 as Vice President of ICON Service Center, with over 16 years experience in Information system technology, operations, planning, distribution, customer service systems; business process reengineering, and process/product technology.
Prior to joining Bluewater, Anthony was senior manager of North American site operations information technology for Xerox Corporation. He was responsible for 5 manufacturing facilities in the US and Canada; including direct responsibility for all phases of IT and associated Infrastructure, accountable for $40 million overall IT budget, $10 million operations budget, and $5 million capital plan.
Anthony also co-authored the book, titled IT Services: Costs, Metrics, Benchmarking, and Marketing, 2000, part of the Harris Kern Enterprise Computing Institute series, which addresses the development and implementation of an operations infrastructure to support distributed environments. He is currently working on a new book, which addresses strategies for Customer Relationship Management.
Prior to Xerox, Anthony worked for Keane Incorporated, where he was an account manager and senior consultant. While at Keane he managed and delivered IT projects for Fortune 1000 customers.
He holds a Bachelor of Computer Science degree from the State University of New York at Oswego.