Heidi Steele is an experienced Microsoft Word consultant, trainer and author. She has taught beginner and expert users for numerous companies and organizations and trained hundreds of people to effectively use the software – from teachers and administrators to corporate executive assistants to online editors for publishing companies. Her clients have included the University of California at San Francisco and several Bay Area classroom training facilities. She is also an experienced technical editor and has reviewed several best selling Windows 98 and general computing titles. She has written, developed and tech edited more than 20 books on the Windows 95, Windows 98, Office, and the Internet.