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WILLIAM E. PERRY is author of more than fifty books on quality assurance, and coauthor, with Randall W. Rice, of Surviving the Top-Ten Challenges of Software Testing (Dorset House, 1997). He learned and practiced effective management techniques as a consultant and contractor for Fortune-500 companies, and as founder and former CEO of Orlando-based Quality Assurance Institute. Two of his current passions are IT innovation and software forensics, subjects he looks forward to writing about, believing their effective practice will lead more organizations to world-class status.