Nick V. Flor is a Professor of Information Systems at Carnegie Mellon's Graduate School of Industrial Administration. On the vanguard of business/technology interaction, he was the first professor at a top-ranked graduate school to teach business uses of the Web. He is also a researcher, consultant to high-tech industries, and international lecturer on the topic. This book represents the culmination of over four years of research, teaching, and consulting. He has a Ph.D. in Cognitive Science, an MS in Human-Computer Interaction, and a BS in Computer Science from the University of California, San Diego.He owns two highly profitable Web businesses--www.datingexpert.com andwww.yesnomaybe.com--designed using the techniques in this book.