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Nada R. Sanders, Ph.D., is Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business at Northeastern University, and she holds a Ph.D. from the Ohio State University. She is an internationally recognized thought leader and expert in forecasting and supply chain management. She is author of the book Supply Chain Management: A Global Perspective and is coauthor of the book Operations Management, in its 5th edition. She was ranked in the top 8 percent of individuals in the field of operations management from a pool of 738 authors and 237 different schools by a study of research productivity in U.S. business schools. Nada is a Fellow of the Decision Sciences Institute, and has served on the Board of Directors of the International Institute of Forecasters (IIF), Decision Sciences Institute (DSI), and the Production Operations Management Society (POMS). Her research focuses on the most effective ways for organizations to use technology to achieve a competitive advantage.