Richard Froom, CCIE No. 5102, is a manager within the Solution Validation Services (SVS) team at Cisco. Richard previously worked as a network engineer in the Cisco TAC and in various customer-facing testing organizations within Cisco. Richard holds CCIEs in Routing and Switching and in Storage Networking. Richard currently focuses on expanding his team’s validation coverage to new technologies in the data center, including Application Centric Infrastructure (ACI), OpenStack, Intercloud Fabric, and big data solutions with Hadoop.