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Stephen Hardison, an IBM Certified I/T Specialist with IBM Software Services for Lotus, designs, implements, operates, and assesses large collaborative Lotus Connections solutions. David Brooks is a key contributor to the IBM Lotus Connections Technical Leadership team. David Byrd, an IBM Senior Certified Executive IT Architect with IBM Software Services for Lotus. Gary Wood, Field Support Engineer with Lotus Field Support Services (FSS), has been responsible for troubleshooting some of the world's largest Notes/Domino environments. Saurabh Calla, Advisory IT Specialist with IBM Software Services, builds applications for Lotus Connections. Tim Speed is an IBM Certified Systems Architect with IBM Software Services for Lotus (ISSL) and is responsible for designing, implementing, and supporting various client engagements. Michael Martin is a certified Senior Managing Consultant in the Messaging & Collaboration Practice for IBM's Software Services for Lotus (ISSL) group focusing on organizational development, change management and social software adoption. Suzanne O Minassian has held a variety of roles within software development, including development, design, user research, and is currently the product manager for Lotus Connections.