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Craig S. Mullins is a director of Technology Planning for BMC Software, located in Houston, Texas. Craig has extensive experience in the field of database management, and has worked as an application developer, a DBA, and an instructor with multiple database management systems, including DB2, Oracle, and SQL Server. In addition, Craig worked as a research director with Gartner Group in the field of database administration. He is also the author of DB2 Developer's Guide (SAMS, 2000), the industry-leading book on DB2 for OS/390.