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WILLIAM E. PERRY is author of more than fifty books on quality assurance, including iTeam: Putting the ‘I’ Back into Team (Dorset House, 2009). He learned and practiced effective management techniques as a consultant and contractor for Fortune-500 companies, and as founder and former CEO of Orlando-based Quality Assurance Institute. Two of his current passions are IT innovation and software forensics, subjects he looks forward to writing about, believing their effective practice will lead more organizations to world-class status.
RANDALL W. RICE is a thought-leading author, consultant, and trainer on software testing and systems quality. Based in Oklahoma City, he serves clients worldwide to implement better testing practices. A frequent speaker and author of articles on software quality and testing, he is also publisher and editor of The Software Quality Advisor newsletter.