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Hilary Cotter has been involved in IT for 19 years. He has worked as a web and database consultant specializing in search solutions, and he has helped several major sites tune their e-commerce sites. Hilary has answered over 6,000 questions on the Microsoft newsgroups and founded with Chris Crowe, IIS MVP, both http://www.iisfaq.com, the world's largest resource for information on Internet Information Server, and http://www.indexserverfaq.com, which averages 1.2 million hits per month. In 2001, Microsoft recognized him with a Microsoft SQL Server MVP award. Hilary received his bachelor's of applied science degree in mechanical engineering from the University of Toronto. He subsequently studied economics at the University of Calgary and computer science at the University of California, Berkeley.