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Scott B. Keller is a professor of logistics and marketing at the University of West Florida. He received his Ph.D. from the University of Arkansas and has been on faculty at Penn State and Michigan State. His research interests include issues in personnel development and performance, and the development of market-oriented cultures within logistics operations. He has conducted research for numerous corporations, and his work has appeared in leading logistics journals. He is the co-editor of the International Journal of Logistics Management, an associate editor of the Journal of Business Logistics and a member of the Council of Supply Chain Management Professionals. His managerial experience is in warehousing, motor carrier operations, and ocean freight terminal operations.