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Carlos Casanova is the President of K2 Solutions Group, Inc. and the co-author of “The CMDB Imperative: How to realize the dream and avoid the nightmares”. K2 Solutions Group offers professional services, training and technology products that support the delivery of IT Service Management and Knowledge Management initiatives including the CMDB/CMS. Mr. Casanova is also a committee member and contributor to the itSMF USA Newsletter and the Financial Sector vertical lead for the itSMF New England Chapter.
Prior to K2 Solutions, he was a Sr. Enterprise Architect with MetLife, Inc. where he was the visionary and manager for the first CMDB deployment and subsequently helped design its second generation, enterprise-wide ITSM platform. He has been a speaker at major ITIL conferences on Configuration Management and CMDB, has several ITIL certifications and is well known and respected by ITIL leaders.
Mr. Casanova's career spans electronic engineering hardware design, military contracting, software architecture, management consulting, business process modeling, account management, entrepreneurial startups and technology architectures. In addition, his professional experience in IT Risk Management, Business Continuity and IT Security has provided him with a broad foundation and perspective that enables him to maintain a constant client/end user focus with integrity and objective reasoning at the core of all his designs.