James Long is a storage networking systems engineer who works for Cisco Systems, Inc., in the field sales organization. James previously held the position of global storage networking solutions architect within the Cisco IT Infrastructure Architecture team. During his tenure in the Cisco IT organization, James authored design guides, technology evaluations, and strategic planning documents. Before joining Cisco in 1999, James contracted with AT&T/TCI, Nextel International, and GTE following five years of employment in the open systems VAR community. James has more than 16 years of IT experience spanning server administration, database administration, software development, multiprotocol network design and administration, remote access solutions design and administration, IP telephony and IP contact center design, content distribution design, storage network design, and advanced technology evaluation.