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STEVEN McDOWELL has been developing kernel-mode and operating system software for fourteen years at companies such as IBM, NCR, and Network Engines. He currently leads the platform software team at Network Engines, developing clustered server appliances. He has taught classes on kernel debugging and clustering technologies at a variety of industry conferences, including USENIX and Internet World. He is co-author of Universal Serial Bus Explained (Prentice Hall PTR).