Floyd Piedad is CEO and CTO of Philippine and Scandinavian IT Services, Inc., with over 11 years of experience in the IT industry. His previous work experience includes 5 years as President of AKAsia Services Corporation and 6 years with IBM Philippines through which he gained his expertise in systems management consulting and services development. Notable achievements include establishment and management of AKAsia's entire IT infrastructure and development of its own customer service, accounting, and customer management applications. With IBM, his efforts in developing a first-of-a-kind outsourced service offering gained for him the prestigious IBM Chairmanâ€™s Award given personally by Lou Gerstner in New York. Floyd Piedad is a Bachelor of Science degree holder in Electrical Engineering from the University of the Philippines. Floyd is also a noted author with his best-selling Prentice Hall book titled High Availability.