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Vinit Jain, CCIE No. 22854 (R&S, Service Provider, Security, and Data Center), is a technical leader with the Cisco Customer Experience (CX), supporting customers and TAC teams around the world. For the past 10 years, Vinit has worked for the Cisco TAC and High Touch Technical Support (HTTS) organizations, supporting several customers in enterprise, service provider, and data center environments. Vinit has been a speaker at various global networking forums, including Cisco Live events. Prior to Joining Cisco, Vinit worked as a CCIE trainer and as a network consultant. In addition to his CCIEs, Vinit holds multiple certifications related to programming and databases. Vinit studied mathematics at Delhi University and received a master’s in information technology from Kuvempu University in India. Vinit can be found on Twitter at @VinuGenie.