Dave Minutella, CCIE, is vice president of Educational Services and senior training instructor at The Training Camp. Dave is currently the expert on Ask the Expert for searchnetworking.com and has written for ITWorld Magazine and Que Publishing.
Heather Stevenson, CCNA, is a network support engineer for Sungard Services. She is a CCNA with a range of networking experience from technical support to troubleshooting and technical writing.
Chris Ward, CCNP, is a senior technical instructor with Thomson Netg. He has previously published with Que Publishing, Course Technologies, and Coriolis.