Mary Jo Frederich manages IBM's Industry Solution Lab (ISL) and First-of-a-Kind (FOAK) Program. As FOAK manager, she brings IBM researchers and customers together to test tomorrow's innovations against today's business problems. She has 23 years' experience at IBM working with firms in CPG, communications, utilities, and financial services. Peter Andrews, now an independent executive consultant and writer, co-authored this book when he was Innovation Strategist for IBM's Executive Business Institute. At IBM, he participated in company-wide studies into ad hoc innovation and innovation partnering, and trained hundreds of IBM researchers in realizing greater value from their inventions.