Save 40% on books and eBooks + 70% on videos now through May 31*—use code PROGRAM. Shop now.
Federico Lovison is a customer support engineer at the Cisco Systems Technical Assistance Center (TAC) in Belgium. He joined Cisco in 2007 as a CSE. He owns an engineering degree from the University of Padova with specialization in telecommunications. He holds CCIE Wireless (#23307).