Kackie Charles

Kackie Charles, MCSE, MCT has been working with Windows NT since 1995 and has been Microsoft Certified since 1996. Her previous experience includes instructional and management positions at New Horizons Computer Learning Center, and Unisys Corporation where she was enterprise architect for the Navy Standard Integrated Personnel System (NSIPS) project. NSIPS is a global Windows NT network using every kind of network connectivity imaginable, from sneaker-net to RAS and VPN. She is now the owner of KCSE, LLC, a network design firm in New Orleans. Kackie is the technical editor of The Complete Idiot's Guide to Networking and Teach Yourself Windows Networking in 24 Hours, second edition.