Dan Balter

Dan Balter (MCDST, MCSE), Chief Technology Officer for InfoTechnology Partners, Inc., has co-authored several books, including the best-selling MCSE 70-270 Exam Cram 2.

Philip Wiest (MCDST, MCSE) is a nationally known technical trainer who has presented 2500 Cisco and Microsoft seminars and workshops throughout the world.

Felicia Buckingham (MCDST, MOS Master), an independent contractor who has contributed to several Microsoft Office books, specializes in Microsoft Office training and consulting.

Diana Huggins (MCDST, MCSE) is a veteran IT trainer and has authored several certification books.

Ed Tittel, Series Editor of the Training Guide series and the Exam Cram 2 series, has contributed to more than 100 books on various aspects of computing, including more than 50 titles on various IT certifications. He is also the originator of the Exam Cram series.

Dan Balter

Dan Balter is Chief Technology Officer for InfoTechnology Partners, Inc. and works as an independent consultant and trainer for corporate and government clients. Dan has authored more than 250 computer-training videos and co-authored several books.

Patrick Regan

Patrick Regan has been a PC technician, network administrator/engineer, design architect, and security analyst for the past 16 years after graduating with a bachelor’s degree in physics from the University of Akron. He has taught many computer and network classes at Sacramento local colleges (Heald Colleges and MTI Colleges), and participated in and led many projects (Heald Colleges, Intel Corporation, Miles Consulting Corporation, and Pacific Coast Companies). For his teaching accomplishments, he received the Teacher of the Year award

from Heald Colleges and he has received several recognition awards from Intel. Previously, he worked as a product support engineer for Intel Corporation Customer Service, as a senior network engineer for Virtual Alert supporting the BioTerrorism Readiness suite, and as a senior design architect/engineer and training coordinator for Miles Consulting Corp (MCC), a premiere Microsoft Gold partner and consulting firm. He is currently a senior network engineer at Pacific Coast Companies supporting a large enterprise network. He holds many certifications, including the Microsoft MCSE, MCSA, MCT; MCITP CompTIA’s A+, Network+, Server+, Linux+, Security+ and CTT+; Cisco CCNA; and Novell’s CNE and CWNP Certified Wireless Network Administrator (CWNA). Over the last several years, he has written several textbooks for Prentice-Hall Publisher, including Troubleshooting the PC, Networking with Windows 2000 and 2003, Linux, Local Area Networks, Wide Area Networks, and the Acing Series (Acing the A+, Acing the Network+, Acing the Security+, and Acing the Linux+). He

has also co-authored ExamCram 70-290 MCSA/MCSE Managing and Maintaining a Microsoft Windows Server 2003 Environment, 2nd Edition Exam Cram, has written 70-620 MCSA/MCSE TS: Microsoft Windows Vista, Configuring and is currently writing Exam Cram 70-643: Windows Server 2008 Application Platform, Configuring. In addition, he has completed the study guides

for the A+ certification exams for Cisco Press.

Patrick Regan

Patrick Regan has been a PC technician and network administrator/engineer for the past 12 years. He has also taught many computer and networking technology classes at Sacramento local colleges (Heald Colleges and Institute of Technology), conducted considerable formal and informal training while an IT administrator (Heald Colleges) and a product support engineer for the Intel Corporation's customer service, and participated in and led many projects (Heald Colleges and Intel). For his teaching accomplishments, he received the Teacher of the Year award from Heald Colleges; in addition, he received several recognition awards from Intel. Currently, he holds many certifications, including Microsoft's MCSE, MCSA, and MCT; COMPTIA's A+, Network+, Server+, Linux+, Security+, and CTT+; Cisco's CCNA; and Novell's CNE.