Dan Balter

Dan Balter (MCDST, MCSE), Chief Technology Officer for InfoTechnology Partners, Inc., has co-authored several books, including the best-selling MCSE 70-270 Exam Cram 2.

Philip Wiest (MCDST, MCSE) is a nationally known technical trainer who has presented 2500 Cisco and Microsoft seminars and workshops throughout the world.

Felicia Buckingham (MCDST, MOS Master), an independent contractor who has contributed to several Microsoft Office books, specializes in Microsoft Office training and consulting.

Diana Huggins (MCDST, MCSE) is a veteran IT trainer and has authored several certification books.

Ed Tittel, Series Editor of the Training Guide series and the Exam Cram 2 series, has contributed to more than 100 books on various aspects of computing, including more than 50 titles on various IT certifications. He is also the originator of the Exam Cram series.

Dan Balter

Dan Balter is Chief Technology Officer for InfoTechnology Partners, Inc. and works as an independent consultant and trainer for corporate and government clients. Dan has authored more than 250 computer-training videos and co-authored several books.

Derek Melber

MCSA/MCSE 70-270 Exam Cram 2: Windows XP ProfessionalAbout the Authors

Dan Balter is the Chief Technology Officer for InfoTechnology Partners, Inc., a Microsoft Certified Partner company. He works as an IT consultant and trainer for both corporate and government clients and has worked with several network operating systems throughout his 22-year career. Dan prides himself on tackling complex, technical topics and making them understandable for people. Dan is a Microsoft Certified Desktop Support Technician (MCDST), a Microsoft Certified Systems Administrator (MCSA) on Windows 2000 and Windows Server 2003, and a Microsoft Certified Systems Engineer (MCSE) on Windows NT 4.0, Windows 2000, and Windows Server 2003. He specializes in Microsoft networking technologies, firewalls, VPNs, and other security solutions in addition to designing and implementing messaging and business solutions for small- to medium-sized organizations.

Dan is the author of Exam Cram 2: Managing and Maintaining a Windows Server 2003 Environment and a coauthor for the best-selling books Exam Cram 2: Supporting Users and Troubleshooting a Windows XP Operating System and Exam Cram 2: Windows 2000 Professional, all published by Que Certification. A graduate of USC's School of Business in 1983, Dan has authored and been featured in more than 300 video- and CD-ROM-based computer training courses, including instructional titles on installing, configuring, and administering Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, and Windows Server 2003. He is also a featured video trainer for courses on Microsoft Exchange Server, Microsoft Outlook, and Intuit's QuickBooks small business accounting software. Dan is also a partner in BlastThroughLearning.com, a self-paced multimedia computer training provider.

Dan and his family live in the Santa Rosa Valley area in Southern California, near the city of Camarillo. Dan lives with his lovely wife, Alison, their 9-year-old daughter, Alexis, their 6-year-old son, Brendan, and their golden retriever, Brandy. When he's not writing, researching, or consulting, Dan enjoys traveling and going on Disney cruises with his family, swimming, playing racquetball and basketball, rooting for the Los Angeles Galaxy soccer team and the L.A. Lakers, going for long walks, listening to music, and exploring new age spirituality. Dan can be contacted via email at Dan@InfoTech-Partners.com.

Derek Melber is an independent technical trainer, consultant, and author who specializes in Microsoft products and technologies. Derek has written many books on Windows Active Directory, Group Policy Objects, Active Directory security, Windows security, and other Windows topics.

Derek also runs a website, http://www.auditingwindows.com, which is dedicated to Windows Security and Auditing. There you will find the only books on Auditing Windows Security. The site is full of great information, links, and custom training options.

If Group Policy is your quest, pick up Derek's latest administrators book, which is the Group Policy Guide. This is one of the books in the Windows Server 2003 Resource Kit.

You might run into Derek at a conference where he is speaking. Derek speaks at TechMentor, IIA, MISTI, and other specialized conferences throughout the USA and Canada. He focuses on Active Directory, Group Policy Objects, security, and auditing security.

Derek provides custom and off-the-shelf training on all the topics on which he speaks and writes. To get more information, please email him at derekm@braincore.net.

Derek Melber

Derek Melber is a technical writer, instructor, and consultant. He has co-authored five books and is working with Microsoft to develop the Certification Skills and Assessment Program for Windows 2000.

Ed Tittel

Dan Balter is the Chief Technology Officer for InfoTechnology Partners, Inc., a Microsoft Certified Partner company. He works as an IT consultant and trainer for both corporate and government clients and has worked with several different network operating systems throughout his 20-year career. Dan takes pride in turning complex, technical topics into easy-to-understand concepts. Dan is a Microsoft Certified Desktop Support Technician (MCDST), a Microsoft Certified Systems Administrator (MCSA) on Windows 2000 and Windows Server 2003, and a Microsoft Certified Systems Engineer (MCSE) on Windows NT 4.0, Windows 2000, and Windows Server 2003. He specializes in Microsoft networking technologies, firewalls, virtual private networks (VPNs), and other security solutions in addition to designing and implementing messaging and business solutions for large and small organizations.

Dan is the author of Exam Cram 2: Managing and Maintaining a Windows Server 2003 Environment and a co-author for the best-selling books Exam Cram 2: Windows XP Professional and Exam Cram 2: Windows 2000 Professional, all published by Que Publishing. Dan frequently speaks at conferences across North America, including Advisor DevCon conferences and Windows & .NET Magazine Connections conferences. A graduate of USC's School of Business in 1983, Dan has authored more than 300 video-based and CD-ROMß¢ased computer training courses, including instructional titles on installing, configuring, and administering Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, and Windows Server 2003. He is also a featured video trainer for courses on Microsoft Exchange Server, Microsoft Outlook, and Intuit's QuickBooks small business accounting software. Dan is the video trainer for ExamBlastß—indows XP Professional and for the QuickBooks Pro training series on video and CD-ROM from BlastThroughLearning.com.

Dan and his family live in the Santa Rosa Valley area in Southern California, near the city of Camarillo. Dan lives with his lovely wife, Alison; their 8-year-old daughter, Alexis; their 5-year-old son, Brendan; and their golden retriever, Brandy. When he's not writing, researching, or consulting, Dan enjoys traveling with his family, swimming, playing racquetball and basketball, rooting for the Los Angeles Galaxy soccer team and the L.A. Lakers, going for long walks, listening to music, and exploring new age spirituality. Dan can be contacted via email at Dan@TechPartners.info.

Philip Wiest is a nationally known professional technical trainer who has presented more than 1,200 Cisco and Microsoft seminars to more than 37,000 students throughout the United States, Canada, the United Kingdom, and Australia since 1989 for Skillpath Seminars, CompuMaster Seminars, Prime Learning International, and Dun & Bradstreet. He has earned several prominent certifications, including the MCSE; CCNP; CCDA; Network+; Server+; Security+; A+; and, most recently, the new MCDST designation.

He delights audiences by crashing (often with little effort) and then resurrecting (often with much effort) unsuspecting software programs and network applications. His unique, irreverent, solutions-oriented style is at once humorous and insightful.

Philip's clients include The Walt Disney Company, the FBI, American Express, the National Association of Recording Merchandisers, ARCO, Bank of America, KPMG, Sony, EMI Records Group N.A., the National Association of Realtors, Warner Bros., and on and on.

Since graduating from the University of Pennsylvania, he has published more than 200 newspaper and magazine articles, received dozens of national training awards, and completed 15 marathons. He resides in Santa Monica, California, never more than a stone's throw from a keyboard or a microphone.

Ed Tittel

Ed Tittel is a 30-year-plus veteran of the computing industry who has worked as a programmer, a technical manager, a classroom instructor, a network consultant, and a technical evangelist for companies that include Burroughs, Schlumberger, Novell, IBM/Tivoli, and NetQoS. He has written and blogged for numerous publications, including Tom's IT Pro, PearsonITCertification, and GoCertify; and is an author on more than 100 computing books with a special emphasis on information security, Web markup languages and development tools, and Windows operating systems.