Diana Huggins

Diana Huggins has spent several years working in the field of education. After completing her bachelor of education degree, with a major in English and a minor in history, she began her career as an elementary school teacher and then moved into adult education. As an adult educator, she was responsible for overseeing adult learning programs and developing training

material

Diana also spent some time as an independent contractor, providing technical writing and editing services. During her time as a contractor, she authored several technology-related study guides. Currently, Diana continues to work in the Information Technology industry, where she focuses on communication, technical writing, and adult learning and development.

Diana Huggins

Diana Huggins is currently an independent contractor providing both technical writing and consulting services. Prior to this, she worked as a senior systems consultant. Some of the projects she worked on include a security review of Microsoft's official curriculum, content development for private companies, as well as network infrastructure design and implementation projects.

Diana's main focus over the past few years has been on writing certification study guides. To complement her efforts, she also spends a portion of her time consulting for small- to medium-sized companies in a variety of areas and continues to work as an independent technical trainer.

Diana currently has her Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Trainer (MCT), along with several other certifications from different vendors. Although her focus is on the Information Technology industry, she also holds a bachelor's degree in education. Diana runs her own company, DKB Consulting Services. The main focus of the company is on developing certification training courseware and online practice exams, as well as content delivery.

Dennis Scheil

Dennis Scheil is an independent computer consultant and trainer. He has more than 20 years of experience on a wide range of hardware, software, and applications in both project management and technical capacities. Dennis has worked with numerous clients to develop cost-effective, well-designed, and user-friendly business systems. As an instructor and lecturer, Dennis uses his consulting background to help his audience understand complex technical issues in a business context, and he provides real-world scenarios to help illustrate the technical issues involved. Despite all of this, he has still maintained a sense of humor.

Dennis is a graduate of Syracuse University and holds a graduate degree from Princeton University in Germanic literature. He is a Microsoft Certified Systems Engineer + Internet (MCSE+I), a Certified Technical Trainer (CTT), a LAN Server Engineer (LSE), a Certified OS/2 Engineer, a Certified Network Professional (CNP), and an Accomplished Toastmaster (ATM). He has just been awarded the prestigious CAC (Certified Acronym Collector) designation, as well.

Dennis Scheil

Diana Huggins (MCSE, MCT, MCP+I) has been involved in IT training for years, specializing in Windows NT and 2000. She works for the Entrepreneur Technology and Education Centers where she oversees the engineering program.

Dennis Scheil (MCSE, MCT) has many years of technical, project management and teaching experience on a wide range of hardware, software, and applications. As an instructor and trainer, he is capable of presenting complex technical issues in a manner that is easily understood.

Series Editor Ed Tittel runs LANWrights, Inc., a training and writing firm that specializes in networking, computer security, and markup languages. Ed has contributed to more than 100 books on computing.

Ed Tittel

Dan Balter is the Chief Technology Officer for InfoTechnology Partners, Inc., a Microsoft Certified Partner company. He works as an IT consultant and trainer for both corporate and government clients and has worked with several different network operating systems throughout his 20-year career. Dan takes pride in turning complex, technical topics into easy-to-understand concepts. Dan is a Microsoft Certified Desktop Support Technician (MCDST), a Microsoft Certified Systems Administrator (MCSA) on Windows 2000 and Windows Server 2003, and a Microsoft Certified Systems Engineer (MCSE) on Windows NT 4.0, Windows 2000, and Windows Server 2003. He specializes in Microsoft networking technologies, firewalls, virtual private networks (VPNs), and other security solutions in addition to designing and implementing messaging and business solutions for large and small organizations.

Dan is the author of Exam Cram 2: Managing and Maintaining a Windows Server 2003 Environment and a co-author for the best-selling books Exam Cram 2: Windows XP Professional and Exam Cram 2: Windows 2000 Professional, all published by Que Publishing. Dan frequently speaks at conferences across North America, including Advisor DevCon conferences and Windows & .NET Magazine Connections conferences. A graduate of USC's School of Business in 1983, Dan has authored more than 300 video-based and CD-ROMߢased computer training courses, including instructional titles on installing, configuring, and administering Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, and Windows Server 2003. He is also a featured video trainer for courses on Microsoft Exchange Server, Microsoft Outlook, and Intuit's QuickBooks small business accounting software. Dan is the video trainer for ExamBlastߗindows XP Professional and for the QuickBooks Pro training series on video and CD-ROM from BlastThroughLearning.com.

Dan and his family live in the Santa Rosa Valley area in Southern California, near the city of Camarillo. Dan lives with his lovely wife, Alison; their 8-year-old daughter, Alexis; their 5-year-old son, Brendan; and their golden retriever, Brandy. When he's not writing, researching, or consulting, Dan enjoys traveling with his family, swimming, playing racquetball and basketball, rooting for the Los Angeles Galaxy soccer team and the L.A. Lakers, going for long walks, listening to music, and exploring new age spirituality. Dan can be contacted via email at Dan@TechPartners.info.

Philip Wiest is a nationally known professional technical trainer who has presented more than 1,200 Cisco and Microsoft seminars to more than 37,000 students throughout the United States, Canada, the United Kingdom, and Australia since 1989 for Skillpath Seminars, CompuMaster Seminars, Prime Learning International, and Dun & Bradstreet. He has earned several prominent certifications, including the MCSE; CCNP; CCDA; Network+; Server+; Security+; A+; and, most recently, the new MCDST designation.

He delights audiences by crashing (often with little effort) and then resurrecting (often with much effort) unsuspecting software programs and network applications. His unique, irreverent, solutions-oriented style is at once humorous and insightful.

Philip's clients include The Walt Disney Company, the FBI, American Express, the National Association of Recording Merchandisers, ARCO, Bank of America, KPMG, Sony, EMI Records Group N.A., the National Association of Realtors, Warner Bros., and on and on.

Since graduating from the University of Pennsylvania, he has published more than 200 newspaper and magazine articles, received dozens of national training awards, and completed 15 marathons. He resides in Santa Monica, California, never more than a stone's throw from a keyboard or a microphone.

Ed Tittel

Ed Tittel is a 30-year-plus veteran of the computing industry who has worked as a programmer, a technical manager, a classroom instructor, a network consultant, and a technical evangelist for companies that include Burroughs, Schlumberger, Novell, IBM/Tivoli, and NetQoS. He has written and blogged for numerous publications, including Tom's IT Pro, PearsonITCertification, and GoCertify; and is an author on more than 100 computing books with a special emphasis on information security, Web markup languages and development tools, and Windows operating systems.