Claudia Baca

Claudia M. Baca, PMP, PMI Certified OPM3 Assessor^TM/Consultant^R, has been active in the project management industry since 1984 and has project management experience in the information technology, telecommunications, and e-commerce industries. During her long and varied career, Claudia has managed multiple mission-critical projects for companies as different as a major telecommunications company to an Internet start-up company. She most recently was the vice-president of Consulting Services for a nationally known project management consulting firm. Currently, Claudia is an independent consultant focusing on project management consulting and training. She lectures for the Project Management Institute’s Denver chapter and has taught for Colorado State University and Denver’s Front Range Community College.

Claudia was a member of the leadership team that produced the standard for Project Management Maturity, OPM3^R, and is currently working on the second edition of that standard. She has a Masters Certificate in Program Management from Denver University and earned her PMP in 1995. Claudia is also an experienced writer and technical editor. She coauthored the paper “Organizational Project Management Maturity Model (OPM3),” presented at the PMI^R Global Congress Europe in 2003. She coauthored the paper, “The Past, the Present and the Future of OPM3,” presented at the PMI^R Global Congress North America in 2004, as well as coauthored “OPM3^R--The path to organizational achievement of strategic business improvement,” presented at the PMI^R North American Congress in October 2007 in Atlanta, Georgia. In addition, she is the technical editor of the PMP Project Management Professional Study Guide and the IT Project + Study Guide and is the coauthor of PMP Project Management Professional Workbook, all published by Sybex. In 2005, she published the Project Management Spotlight on Change Management in March and the PMP Project Management Professional Study Guide Deluxe Edition in August, both by John Wiley Publishing. Her first work for Addison-Wesley was Project Management for Mere Mortals (2007).

Claudia was the first person to be certified by PMI and Det Norske Veritas (DNV) as an OPM3 ProductSuite Assessor^TM and Consultant^R. She has assessed and improved project management maturity in organizations ranging in size from a nuclear power plant to a 50-employee telecommunication networking company.

Douglas J. Gilas, technician and software developer, has spent the last 27 years within the telecommunications industry doing a variety of information system jobs, including software development, project management, database administration, and system administration, as well as running his own software development business. During that time, he was exposed to, as well as practiced a wide range of project management techniques, from project micromanagement to basic indifference.

When the option of doing multimedia development presented itself working with Claudia Baca on her instructional DVDs, he enthusiastically accepted. Doug has partnered with Claudia Baca on several other ventures, the latest being this video for preparing for the PMP^R certification exam. He’s looking forward to their next collaboration.