John C. Hancock

John C. Hancock is a Senior Consultant with Microsoft Consulting Services in Toronto, Canada, specializing in Business Intelligence technologies. He has worked with some of Microsoft’s largest and most strategic clients, and his consulting experience has included architectural consulting, project team lead positions, performance optimization, and development of customized training courses and materials. Prior to Microsoft he worked as an independent consultant in the United Kingdom and South Africa. He holds a B.Sc. Hons in Mathematics and Computer Science.

Roger Toren

Roger Toren is a Principal Consultant with MCS based in Vancouver, and is the most senior Business Intelligence MCS consultant in Canada. He has extensive experience in the field, and recently was the lead author on the SQL Server 2000 High Availability guide. He has over 35 years of experience in IT, covering a wide variety of industries, including banking, insurance, retail, education, health care, geo-spatial analysis, and nuclear research. He holds a B.Sc. in Physics and an M.Sc. in Computing Science. Prior to joining Microsoft, he has taught undergraduate courses in Computing Science, worked as an independent consultant, and as Associate Director in the technology practice of a major global consulting firm.