Mary Beth Chrissis

Mary Beth Chrissis is a senior member of the technical staff at the Software Engineering Institute (SEI). Since joining the SEI in 1988, Chrissis has been a coauthor of the Capability Maturity Model Integration for Development (CMMI-DEV) and Capability Maturity Model for Software (SW-CMM) models. Currently, Chrissis chairs the CMMI Configuration Control Board (CCB), is a member of the IEEE Software and Systems Engineering Standards Executive Committee, and is an instructor of various CMMI model-related courses at the SEI. Prior to joining the SEI, Chrissis worked at GTE Government Systems in Rockville, Maryland; Dravo Automation Sciences in Pittsburgh, Pennsylvania; and Sperry Corporation in Great Neck, New York. Before coming to the SEI, Chrissis was pursuing her M.S. in computer science from Johns Hopkins University, and in 1983 she received a B.S. from Carnegie Mellon University.

Mike Konrad is a senior member of the technical staff and has been at the Software Engineering Institute (SEI) at Carnegie Mellon University since 1988. Dr. Konrad is the Chief Architect of CMMI and Manager of SEI’s CMMI Modeling Team. Previously, he was Chair of the CMMI Configuration Control Board (2001-2006) and a member of the International Process Research Consortium (2004-2006). Also, he was a member of the teams that developed the original Software CMM Version 1.0 (1988-1991) and ISO 15504 (1993-1997). Prior to joining the SEI, Konrad worked with several companies in computer science-related positions, including ISSI, SAIC, and Honeywell and briefly with George Mason University and the University of Maryland. He obtained his Ph.D. in mathematics in 1978 from Ohio University, Athens, Ohio.

Sandy Shrum is a senior writer/editor and communications point of contact for the Software Engineering Process Management program at the Software Engineering Institute (SEI). Besides this book, she has coauthored two other CMMI books: CMMI®-ACQ: Guidelines for Improving the Acquisition of Products and Services (Addison-Wesley, 2009) and CMM® for Services: Guidelines for Superior Service, Second Edition (Addison-Wesley, 2007). She has been with the SEI since 1995 and has been a member of the CMMI Development Team since the CMMI project’s inception in 1998. Her roles on the project have included model author, small review team member, reviewer, editor, model development process coordinator, and quality assurance process owner. Before joining the SEI, Sandy worked for eight years with Legent Corporation, a Virginia-based software company. Her experience as a technical communicator dates back to 1988, when she earned her M.S. in professional writing from Carnegie Mellon University. Her undergraduate degree, a B.S. in business administration, was earned at Gannon University, Erie, Pennsylvania.

Mary Beth Chrissis

Mike Konrad

Mary Beth Chrissis is a senior member of the technical staff at the Software Engineering Institute (SEI). Since joining the SEI in 1988, Mary Beth has been involved in all releases of CMMI models and the Capability Maturity Model for Software (SW-CMM). She is one of the primary contributors to The Capability Maturity Model: Guidelines for Improving the Software Process. Mary Beth is a member of the CMMI Architecture Team and CMMI Model Team. She is the manager of the SEI’s CMMI Training Team, which is responsible for the development and deployment of the SEI’s process improvement courses. Previously, she managed the CMMI Interpretive Guidance Project, which focused on understanding and addressing CMMI adoption issues and perceived barriers to CMMI adoption in the software community with a special focus on information technology, information systems (IS), and commercial software. Mary Beth is a member of the CMMI Configuration Control Board and is an instructor of various SW-CMM and CMMI model-related courses at the SEI. Prior to joining the SEI, Mary Beth worked at GTE Government Systems in Rockville, Maryland, developing a voice processing system. Mary Beth has a B.S. from Carnegie Mellon and is a member of the IEEE Software and Systems Engineering Standards Committee (S2ESC) Executive Committee.

Mike Konrad has been with the Software Engineering Institute since 1988. Currently, Mike is manager of the CMMI Models Team and chairs the CMMI Configuration Control Board, the approving body for changes to CMMI models and the Introduction to CMMI course. From 1988 through 1997, Mike contributed to the development of the Capability Maturity Model for Software (SW-CMM) and the ISO/IEC 15504 standard. Since the inception of the CMMI project in 1998, Mike has been leader or co-leader of every CMMI model development effort. Mike is also a member of the International Process Research Consortium (www.sei.cmu.edu/iprc). Prior to joining the SEI, Mike worked with International Software Systems, Inc. (ISSI) of Austin, Texas, where he contributed to the development of a rapid prototyping system. He has also worked with SAIC, George Mason University, University of Maryland, and Honeywell Information Systems. Mike obtained his Ph.D. in mathematics from Ohio University, Athens, Ohio, in 1978.

Sandy Shrum is a senior writer/editor at the Software Engineering Institute. She has been a member of the CMMI Development Team since the CMMI project’s inception in 1998. Her roles on the project have included Model Team member, Glossary Team leader, reviewer, editor, model development process administrator, and quality assurance coordinator. Sandy is also a member of the SEI Configuration Control Board, and is the CMMI communications coordinator. Before joining the SEI, Sandy spent eight years working for Legent Corporation, a Virginia-based software company. Her experience as a technical writer dates back to 1988, when she earned her M.A. in professional writing from Carnegie Mellon University. Her undergraduate degree, a B.S. in business administration, was earned at Gannon University.

Mike Konrad

Mike Konrad is chairman of the CMMI Configuration Control Board and has been a team leader of CMMI model development since 1998. Mike was also a member of teams that developed Software CMM version 1.0, Software Development Capability Evaluation, and International Organization for Standardization 15504 model requirements. Mike has 24 years experience in software engineering, holding various positions in industry and academia. Mike received a Ph.D. in Mathematics from Ohio University in 1978.

Sandra Shrum

Brian P. Gallagher is the director of ISR Mission Systems Engineering within the ISR Systems Division, Mission Systems Sector, Northrop Grumman, where he is responsible for leading a team of senior engineers with expertise in the discipline of systems engineering and its practical application to large-scale, mission-critical ISR systems. Prior to this position, Brian was director of acquisition support at the Software Engineering Institute (SEI) where he was responsible for building teams from across the SEI’s disciplines to support the Department of Defense and other government agency acquisition programs. Brian was previously employed with the Aerospace Corporation where he worked as a software acquisition and engineering advisor for several Air Force and NRO projects. During his Air Force career, he was the deputy chief of Software Engineering with an Air Intelligence Agency remote intelligence site; chief software engineer on the Range Operations Control Center Project at Cape Canaveral AFS, Florida; a software project manager for the Titan IV Program Office; and a software engineer with Strategic Air Command. He received his B.S. in management information systems from Peru State College and his M.S. in computer science/software engineering from Florida Institute of Technology.

Mike Phillips is the program manager for CMMI at the Software Engineering Institute (SEI), a position created to lead the Capability Maturity Model Integration (CMMI) product suite evolution. He has led the team, which spans government, industry, and the SEI, through three significant upgrades to the original version of the integrated model, which now covers engineering, acquisition, and services. He was previously responsible for Transition Enabling activities at the SEI. He has authored Technical Reports, Technical Notes, CMMI Columns, and various articles in addition to presenting CMMI material at conferences around the world. Prior to his retirement as a colonel from the Air Force, he was the program manager of the $36B development program for the B-2 stealth bomber in the B-2 System Program Office at Wright-Patterson AFB, Ohio. He also has four years of experience guiding acquisition programs in the Pentagon for both the Air Force and the Office of the Secretary of Defense. He holds a B.S. in astronautical engineering from the Air Force Academy, an M.S. in nuclear engineering from Georgia Tech, an M.S. in systems management from the University of Southern California, and an M.S. in international affairs from Salve Regina College and the Naval War College. He is a graduate of the Program Management Course at the Defense Systems Management College and of the Air Force Test Pilot School.

Dr. Karen J. Richter is a research analyst and senior project leader at the Institute for Defense Analyses (IDA), a research and development “think tank” for the Department of Defense. She has led numerous projects for the Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics (OUSD(AT&L)) in acquisition management; systems and software engineering, integration, and interoperability; system life-cycle process management; integrated product and process development (IPPD) and concurrent engineering; advanced manufacturing practices and virtual enterprises; system quality, reliability, and maintainability; design and manufacturing technology including modeling and simulation; and life-cycle affordability. She also led or participated in projects for the Office of the Under Secretary of Defense for Policy (OUSD(P)) and the Assistant Secretary of Defense for Networks and Information Integration (ASD[NII)). She was a member of the development teams for the CMMI SE/SW/IPPD and CMMI-DEV models and co-chair of the development team for CMMI-ACQ. She has served on the CMMI Configuration Control Board and the CMMI Steering Group. She helped develop international standards on life-cycle process management, systems engineering, software engineering, and quality management as a member of both ISO/JTC1/Subcommittee 7 (Software and Systems Engineering) Working Group 7 (Life Cycle Management) and ISO/TC176 (Quality). She taught in the Department of Engineering Mechanics at the University of Wisconsin-Madison and in the Departments of Mechanical Engineering at The Ohio State University and the University of Maryland at College Park. She is the coauthor of three college engineering textbooks. She earned a B.A. in mathematics from Knox College and an M.S. and Ph.D. in engineering mechanics from the University of Wisconsin-Madison.

Sandy Shrum is a senior writer/editor and communications point of contact for the Software Engineering Process Management program at the Software Engineering Institute. Besides this book, she has coauthored two other CMMI books: CMMI® for Services: Guidelines for Superior Service (Addison-Wesley, 2010) and two editions of CMMI®: Guidelines for Process Integration and Product Improvement (Addison-Wesley). She has been with the SEI since 1995 and has been a member of the CMMI Development Team since the CMMI project’s inception in 1998. Her roles on the project have included model author, small review team member, reviewer, editor, model development process coordinator, and quality assurance process owner. Before joining the SEI, Sandy worked for eight years as a document developer with Legent Corporation, a Virginia-based software company. Her experience as a technical communicator dates back to 1988, when she earned her M.S. in professional writing from Carnegie Mellon University. Her undergraduate degree, a B.S. in business administration, was earned at Gannon University, Erie, Pennsylvania.

Sandra Shrum

Sandra Shurm is Communications Manager for the CMMI Initiative, Communications Team Leader for the Software Engineering Process Management program, Project Coordinator for CMMI Version 1.3 Model Development , CMMI Model Team Member, and CMMI Quality Team Member

Before joining the SEI, Sandy spent eight years working Legent Corporation, a Virginia-based software company where she became familiar with the software development lifecycle and processes. She has been working at the SEI since 1995 and has been part of the CMMI development team since its inception in 1998.