Mark L. Chambers

Mark L. Chambers has been a technical writer and PC/Mac hardware technician since 1989. Jan S. Smith is a senior communications specialist for the Imaging and Printing Group at Hewlett-Packard Company. In that role, she has produced dozens of award-winning multimedia videos, films, CDs and television programs. Nancy Stevenson has written over thirty books on technology and business topics. She has taught technical writing at the university level, and has been a corporate trainer working with computer learners ranging from beginner to advanced.