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Inventory Management

This process aims to provide detailed, accurate, real-time information listing the type, quantity, and location of all IT components.

Tasks

Skills

Use automation (auto discovery) and manual procedures for maintaining full corporate IT inventory

Integrate inventory information with asset management, configuration management, and personnel management systems

Develop ways to identify inventory opportunities (such as unused items)

Basic understanding of corporate hardware/software

Ability to use automated inventory gathering and tracking tools

Use of both internal and external cost systems

Staffing

Automation Technology

Inventory specialist

Asset specialist

Contract specialist

Configuration specialist

Tracking tools

Auto-discovery tools such as SNMP

Best Practices

Metrics

Use of real-time information systems for all IT inventories

Use of automatic warnings regarding lease expirations and other life-cycle events

Group costs/inventory costs

Transaction/portfolio exchange costs

Number of defects in configurations produced

Process Integration

Futures

No Items

More automation that includes portfolio analysis to evaluate whether it is feasible to swap out older resources for newer components with a lower cost and higher performance


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