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Summary

Workforce analytics is a discipline that is increasingly needed in organizations. This growing demand can be attributed to the following:

  • The continued need for increased business value and market competitiveness

  • The requirement for information and data in real time from managers and executives, to help them run their operations more efficiently and effectively

  • The move toward a consumerized working environment and the provision of personalized services using workforce-related recommendation engines

  • The deconstruction of traditional business models and the proliferation of the gig economy and independent workers

  • The ongoing explosion of Big Data from devices such as wearables and sensors that will expand the amount of available workforce-related data

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